Course description
Banking Operations Excellence Workshop
This training workshop explains the drivers of excellence in delivering a banking service.
Upcoming start dates
Suitability - Who should attend?
Target Audience
This training workshop is suitable for:
- Banking staff who wish/need to broaden/deepen their knowledge of the factors affecting banking operations.
- Those who wish to gain a comprehensive insight into banking operations.
Outcome / Qualification etc.
Learning Outcomes
Upon completion of this training workshop, you will understand:
- The elements of service excellence.
- How to define service excellence for a banking function.
- How to implement service improvement sustainably.
Training Course Content
- What is operational excellence in banking?
- Operational excellence principles
- Operational excellence models
- Implementation planning
Why choose London Business Training & Consulting
Management consultation service
Paperless service delivery model
Flexible open course schedule
Expenses
Course Price: £680.00 + VAT
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London Business Training & Consulting
London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consultancy service provider. LBTC offers 600 management training courses in sixteen (16) subject categories of durations ranging from 1 day to 11 weeks. This includes 90-minute interactive live...