Course description
Customer Relationship Management – Implementation
To get the most benefits from your CRM system, it is crucial to implement it effectively from the outset. This Training Workshop will give you the skills needed to successfully embed your CRM system into your organization.
Upcoming start dates
Suitability - Who should attend?
Target Audience
This Training Workshop is suitable for:
- Directors of Sales and Marketing
- Sales and Marketing Managers, Executives, Practitioners and Staff.
- Senior and Mid-level Managers who are involved in CRM programmes and system implementations.
- Staff who wish to understand the CRM landscape.
- Managers looking to take customer-centred strategies to the next level.
Outcome / Qualification etc.
Learning Outcomes
Upon completion of this Training Workshop, you will be able to:
- Recognize the strategic nature or CRM.
- Develop skills need to get top management buy-in.
- Understand how to implement CRM in an organization.
Training Course Content
- Define a CRM strategy and philosophy
- Ensure top management buy-in
- Develop a change management plan
- Smoothly roll out your CRM
- Know your CRM critical success factors
Why choose London Business Training & Consulting
Management consultation service
Paperless service delivery model
Flexible open course schedule
Expenses
Course Price: £680.00 + VAT
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Reviews
Average rating 5
London Business Training & Consulting
London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consultancy service provider. LBTC offers 600 management training courses in sixteen (16) subject categories of durations ranging from 1 day to 11 weeks. This includes 90-minute interactive live...
Really enjoyed the course and it was delivered by Jon in a really good manner, explained it in a way that we could identify with.