It gave me a great understanding of what I'm already doing well, what I should push on and be consistent with, the gaps of what I'm not doing as well as many new ways of managin...

Very clear structure and delivery. I really liked the way that an action plan was created as we went through each section of the course. Nick was great to work with - patient, f...

Provided lots of good useful, practical tips to use in class. The steps on giving feedback are very valuable to me at the moment as i have struggled in this area of management. ...

Nick was very personable, explained everything in detail and was able to really break a lot of the theory down and simplify it. Also really helped that I was able to apply the s...

It provided me with practical tools that I can use from tomorrow. I enjoyed participating; I very much liked the continuous interactions and real life cases bought both from the...

Excellent. Very thought provoking. Opened my eyes to new techniques, reminded me to not lose sight of the end goal - sales!

Excellent. Open dialogue, no death by Powerpoint. Very well supported by real life examples. Deborah is very engaging.

Did not look at my watch once. Clear. Fluid content. Incredible delivery. Thought provoking.

Really informative - fast whistle stop tour of sales performance management. Enjoyed the pace and reference to stories helped to illustrate theories and bring them to life.

Best training course I have been on. Fast paced, excellent insight, group discussions very valuable. Would highly recommend and a big thank you.

Excellent. A well structured, interesting and energised training course. All exercises were very relevant to me.

A truly great trainer. The content was very useful and I will change the way I work as a result. I will use LDL again.

Course content spot on – easily the best ‘sales course’ I have been on. Deborah is a gifted trainer, capable of understanding each individual’s needs and addressing. She has a v...

Excellent. Good clear advice and highly relevant. Engaging delivery.

Well delivered. Real experiences and examples. Simple ideas and concepts which can be implemented and I'll use.

The trainer was very knowledgeable and enthusiastic. I particularly liked his technique for encouraging note taking - no Powerpoint - very refreshing. Subject matter was clear, ...