Having just returned from an LDL course on Telephone Selling I felt compelled to write and congratulate you on an informative and enjoyable 2 days. The presentation and enthusia...

The programme was excellent. In particular how at key points in the course we were encouraged to link back to our current role.

The course gave me much needed advice and tips on telephone selling and increased my confidence. The role play was very helpful and great practice.

Excellent. Took us through the whole sales cycle, indicating not only our thought process but also the customer's.

Motivating, informative... The two days flew by but I gained a lot of tuition. Deborah's focus, experience and ability to keep the training fun was a major factor in my learning.

Excellent. Delivered in a very informative, relaxed style with great tips. MIx of people and companies was great with good interaction. Thought provoking and has given me confid...

Brilliant structure. Well linked to everyone's individual needs and requirements so as not to make anyone feel left out or not applicable. I will definitely recommend Deborah. I...

Really practical and informative. Deborah was really energising and adapted the training to areas of the sales process that were relevant to the group.

Deborah was very experienced and kept the flow going so time flew by - controlling the team was sometimes a challenge but managed perfectly

Excellent. Informative. Confidence boosting. Enjoyable. Excellent presenter. Well structured.