Excellent. Very thought provoking.

It covered a wide range of management styles. The parts I found most useful were offering feedback and also the performance review sections.

I have some better guidance coming out of the training to take into my approach to management now. The Role Plays made me think about different scenarios I hadn't before.

Deborah was really engaging, the fact that she randomly asked each of us questions throughout was really useful as I was constantly thinking about how I would approach different...

It was useful to get solid grounding/refresher in managing teams and having difficult conversations.

Informative and bolstered and refocused my skill set in employee interactions.

It has really been an eye opener for me to see methodical approaches to common management problems and the way to solve them. The course has given me the opportunity to do a rev...

Practical, informative, knowledgeable. All topics were explained in 'real life' scenarios, discussed and debated. Great opportunity for group participation with practical resolu...

The best training I've done to date. The simple things will make the biggest impact when implemented. Good for the business and my personal development. Everything we covered ha...

Very informative, covered many strategic areas, all of which are relevant to my current position and future development areas. Small enough to discuss real-life issues, ideas et...

Great set of tools to be used now every day. Communicated in a fun and meaningful way (that will stick with me for a long time).

I have learned so much from within, whilst learning new tools and methods I have not really come across before. The upshot is that I feel able to 'knit together' these new found...

Really interactive, small mixed industry group and an enthusiastic trainer with lots of examples. Willing to include our examples and assist with our issues. Tools described are...

Excellent. Engaging, lots of practical techniques to take away. Interesting delegates, very well taught. Angela had a wealth of knowledge

Covered all of the necessary areas I felt I needed. Pace, depth and breadth was completely appropriate. Time to talk and share experiences - both vital and not stifled which was...

Lots of interaction and brainstorming, sharing of ideas & experiences. Great references. Very attentive, personable trainer! Great examples. Very nice group of people

The content, the pace and delivery of the course was superb. Angela was able to ask us specific questions, listen to our responses and give meaningful feedback and advice

This course covered so many of the areas I needed to address within my department, but also uncovered a host of tools and strategies I can employ to not only make me a better 'S...

Many appropriate topics covered in good time. Other delegates encouraged to contribute and a good balance between theory, practical examples and participation

Excellent. I came with high expectations wanting to learn and understand many of the techniques that can be used by me in the business. The techniques and ideas are brilliant an...

Very well paced. Angela was a great & inspirational tutor who also brought out great suggestions from other attendees. Excellent course

Excellent. Exceeded my expectations. Provided many useful tools which I will use and helped focus my tasks for the new office

I expected the programme to re-affirm what I'm doing and also provide alternative ways of looking at things. It has done this but given me a range of alternative tools that were...

Met all of my objectives for the course, very enjoyable with a knowledgeable trainer. Came away with lots of improvement ideas

I have taken away so many tools and good practices that will be enormously useful for the future, throughout the whole business