Professional Training

Consumer Rights Awareness Online Training Course

Learning247, Online
39 GBP excl. VAT
Next course start
Start anytime See details
Course delivery
Self-Paced Online
39 GBP excl. VAT
Next course start
Start anytime See details
Course delivery
Self-Paced Online
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Course description

Consumer Rights Awareness Online Training Course

Are you aware of your consumer rights? By staying savvy with your consumer rights, you can avoid getting swindled or duped, collect the compensation that you are entitled to and steer clear of misleading advertising.Awareness of your consumer rights can also help you stay one step ahead of unscrupulous sellers and unethical marketing campaigns. Every consumer is entitled to certain basic rights and any violation renders you liable for compensation. As a consumer, you can file your complaint in consumer courts and get the company blacklisted if they have breached their contract with you. Awareness of consumer rights helps improve fair trade practices and provides a balance of power between sellers and consumers.

What's Covered in the Course?

  • How to define consumer rights, why they are important and how it helps to be aware of your rights
  • The fundamental consumer rights available to every customer including right to choose, right to be informed, right to safety, right to basic needs and so on
  • How sale and purchase agreents work and what to do in case of violation of contract
  • How to identify unfair business terms and what to do if you are a victim of unethical practices
  • How to block, stop or complain about unsolicited direct marketing communications and how to protect your right to privacy

Upcoming start dates

1 start date available

Start anytime

  • Self-Paced Online
  • Online
  • English

Suitability - Who should attend?

Who can take the course?

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirents to take the course.

Outcome / Qualification etc.

Benefits of Taking This Course:

  • There will be reduced likelihood of getting duped or swindled over purchase of products and services; you will learn how to identify a breach of contract
  • You can enjoy your right to privacy without getting disturbed due to unwanted communications
  • There are higher chances of enjoying more competitive prices and avoiding paying any hidden charges

Training Course Content

  • Module 01: What are Consumer Rights and why do they Matter?
  • Module 02: Fundamental Consumer Rights
  • Module 03: Consumer Contracts and Agreents
  • Module 04: Unfair Business Practices
  • Module 05: Unsolicited Marketing Communication and Unethical Marketing Practices

Course delivery details

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

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