Customer Service Essentials
You Will Learn How To
- Adopt a confident, consistent approach that ensures great service
- Apply best practice communication techniques to connect with your customers
- Choose and apply techniques that create customer loyalty and exceed expectations
- Respond positively and constructively to customer problems
Learning Tree International
Established in 1974, Learning Tree International is a leading provider of IT training to business and government organisations worldwide. Over 2.4 million IT professionals have benefited from Learning Tree’s live, instructor-led hands-on training with a wide spectrum of course...
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