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Effective Communication and Presentation Skills (In-house)

LEORON Professional Development Institute
Course summary
3 days
3,290 USD excl. VAT
Next available date: Enquire for details - Worldwide
Corporate Training for Teams

Course Description

Effective Communication and Presentation Skills (In-house)

The modern business communicates in more ways than ever before, but there is still very little means of educating the user in the ways of using them to their full potential. E-mail, Telephone, Text, Social Media, Skype, Instagram, Video Conferencing, Conference Calls are all designed to bring us closer together and make working life easier to manage, but with the lack of education these solutions can create more problems than they solve.

This course from Leoron is designed to give participants the knowledge and skills that will help break down business communication and teach the ability to effectively engage your audience.

Suitability - Who should attend?

During the last few years, Customer Service Excellence has become one of the essential competitive advantages of companies which can use it to be differentiated in the market and provide superior services to clients, in order to exceed customers’ expectations. Therefore, anyone involved in Customer Service in the organization needs to know how to deal with customers in difficult situations, how to respond to their requests or concerns, how to manage their expectations and how to solve their problems. This workshop is designed to exchange international standards and best practice knowledge through applying different training techniques, like relevant case studies, games, workshops and exercises, which will simply enable you to provide a positive and memorable experience to your customers. In addition, it will help you and your company rise above the competition. Customer service is a skill which can be learned and mastered through practice and persistence.

Outcome / Qualification etc.

This Program is worth 21 NASBA CPE credits

Training Course Content

After attending this course participants will have:

  • Gained a range of key management skills with a particular emphasis on communication skills and put them into practice in their own role
  • Built leadership capabilities
  • Developed management skills using your knowledge, values and motivations
  • Grown as an effective and confident firstline manager
  • Gained an ILM L3 Award that can be used in career development


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The Partners for Quality Award recognizes an Employer providing support to an individual where there was a significant benefit to the Division or Society. LEORON institute was granted the prestigious award for their continued promotion of Organizational Excellence through training courses that are directly related to quality improvement techniques and methodologies they provide while promoting the values and mission of ASQ Quality Management Division.


Provider: LEORON Professional Development Institute


Built upon the strong experience in the manufacturing sector, which its founders developed in Sweden during the 90’s global expansion, LEORON evolved into the dominant training institute that offers a comprehensive set of training and development solutions. All across the...

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Reviews by course attendees

Average rating 3

Based on 1 reviews

Good/benifitial information was delivered during these sessions. However instructer was very disrespectful in discussing some points related to our culture and to focus on materials subject or preferably not to come again to Saudi !
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