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Problem Solving & Decision Making

LEORON Professional Development Institute
Course summary
2 days
2,770 USD excl. VAT
Full time
Next available date: 19/07/2020 - Dubai

Course Description

Course Overview

Operational staff need to make decisions and solve problems at work on a daily basis, whether in conducting their daily tasks or as part of a continuous improvement effort aiming to streamline operations, reduce time or improve customer satisfaction. Making sure that they make the right decisions and effectively solve problems, require applying a structured approach to problem solving that enables to identify the problem, gather and analyze information, generate and evaluate options, make a rational decision to select the most suitable options, implement it successfully and evaluate its success.

This 2-day interactive and highly engaging course helps operations individuals understand the fundamentals of problem solving, develop creative and critical thinking skills, decision making skills and learn how to utilize different problem solving tools techniques to solve problems successfully in their operations environment. Participants will engage in several operations related exercises, examples and case studies that are relevant to the real-life problems they face on a daily basis.

Suitability - Who should attend?

Who Should Attend?

This highly practical and interactive course has been specifically designed for:

This course is designed for supervisors and front-line staff in operations who want to improve their creative problem solving and decision-making skills.  

Outcome / Qualification etc.

Key Takeaways

  • Understand the different approaches to problem solving
  • Practically apply the problem solving and decision-making process on any operational problem
  • Utilize different tools and techniques to gather and analyze data and solve operations problems
  • Develop your creative and critical thinking skills
  • Effectively generate and evaluate alternate solutions to operations related problem
  • Use a structure approach to decision making to select a solution
  • Effectively plan for, communicate, implement and evaluate success of your decisions

Get Inspired! Watch the Video

The Partners for Quality Award recognizes an Employer providing support to an individual where there was a significant benefit to the Division or Society. LEORON institute was granted the prestigious award for their continued promotion of Organizational Excellence through training courses that are directly related to quality improvement techniques and methodologies they provide while promoting the values and mission of ASQ Quality Management Division.


Provider: LEORON Professional Development Institute


Built upon the strong experience in the manufacturing sector, which its founders developed in Sweden during the 90’s global expansion, LEORON evolved into the dominant training institute that offers a comprehensive set of training and development solutions. All across the...

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LEORON Accredited by ANSI

LEORON Institute is accredited by ANSI as, ANSI-Accredited Certificate Issuer.

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