Course description
Customer Service Training for Employees - 1 Day
Empower Your Team to Deliver Great Service
Did you know, 77% of customers are likely to share a positive experience? Raising your standards is an excellent way to boost brand value, increase customer loyalty & stay ahead of your competition.
Perfect for all staff, our 1-day Customer Service Training Course equips your employees with proven customer care techniques & communication skills to interact with customers in professional manner.
Upcoming start dates
Suitability - Who should attend?
Our in-house Customer Service Training Course is suitable for all staff.
Customer Service Staff | Customer Service Agents | Reception Staff | Restaurant Staff | Healthcare Staff | Telephone Handlers | Supervisors | Team Leaders | Managers | Business Owners.
Course delivery details
* Course Price - We simply charge a 'day rate' price which means the cost remains the same whether you add x1 or x15 people.
* Bespoke Design - We can tailor or bespoke this 1-day Customer Service Course to your staff or industry.
Why choose Live and Learn Consultancy
Excellent rating on trust pilot
80% of client's re-book training
Face to Face or Virtual Classroom delivery
Customer Outreach Award 2019
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Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
Reviews
Average rating 4.9
Thought provoking
Interesting and useful course
Expenses
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Training & Coaching is our Passion
Rated excellent on Trustpilot. Established since 2010. National & International training provider. Choose from over 100 training courses. Delivered In-Person or as a Live Virtual Classroom....
Trainer was well prepared and organised