Trainer was well prepared and organised

Thought provoking

Interesting and useful course

Excellent trainer - listened and engaged the group

Many thanks to Rob for an interesting and informative course

Thank you Rob for a very interesting customer service

Very informative and thought provoking

Very informative course

I felt the workshop was perfect

It was really informative

everything was explained in depth and clearly

enjoyable course

very well delivered in a relaxed confidence manner

enjoyed from start to finish

Excellent and enjoyable course

very engaging throughout

Workshop was very informative

very enjoyable

great course, delivered brilliantly

The trainer made us all feel relaxed and made the session enjoyable and fun

great learning experience

One of the best customer service courses I have done

really enjoyed it

Great trainer, thank you

Thoroughly enjoyed the course and Richard's knowledge and style