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Dealing with Difficult People Training - In House

Live and Learn Consultancy
Course summary
1 day
Corporate Training for Teams
Next available date: Get Quote Today - United Kingdom
Course Dates
United Kingdom
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Course description

Dealing with Difficult People Training

  • Duration? - 1 Day course.
  • Where? - Delivered at your company premises.
  • Who? - Perfect for individuals or teams.

Dealing with Difficult People Training

Learn how to confidently handle aggressive and difficult people at work

This training course provides delegates with the confidence and skills for handling challenging situations which may arise from dealing with difficult people in the workplace.

We have all experienced the misfortune of working with aggressive or difficult people in the workplace. Learn how to 'influence people more positively' and gain highly effective listening skills to diffuse conflict with fellow employees or customers.

This 1 day Dealing with Difficult People Training Course also focuses on how to identify and manage early warning signs and the key triggers of anger in order to manage hostility from employees effectively.

  • Confidently handle aggressive people.
  • Diffuse aggressive situations.
  • Avoid arguments and conflict.
  • Deal with difficult employees.
  • Manage difficult behaviour in the workplace.

Outcome / Qualification etc.

5 Key Course Benefits Include;

  • Identify how to achieve more positive outcomes.
  • Discover a range of different behaviour styles at work.
  • Gain proven techniques to deal with difficult people in the workplace.
  • Assertiveness skills to respond to difficult people with confidence.
  • The importance of effective listening and how it can diffuse a situation.

Expenses

Dealing with Difficult People Training Courses

Our Dealing with Difficult People Training includes;

  • Training Materials
  • Key Course Notes
  • A4 Certificate

Interested? Contact Us Today

Option 1 -  Email Us -  Simply complete below form.

Option 2 -  Call Our Team -  08448 119 463.

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About provider

Live And Learn Consultancy Profile Page

Awarded a 5-star rating on Trustpilot. We deliver powerful soft skills training courses anywhere across the UK. Over 75% of clients returned for training and development. Our passion is developing the skills of your team....


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Contact info

Live and Learn Consultancy

Sheffield South Yorkshire

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www.liveandlearnconsultancy.co.uk

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Course rating
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