Training Course Content
This Level 1 course covers the following topics:
Managing The Protocol And Events Function
- Role and responsibilities of the functions, internal and external teams
- Creating streamlined plans, policies, systems, structures and procedures
- Keeping up-to-date nationally and internationally
- Record-keeping, monitoring, updating and maintaining
- Appropriate policies, processes and procedures according to protocol
Exhibitions, Conferences, Visits And Events – National And International
- Planning and organising events, conferences and visits
- Organising, exhibiting at or attending exhibitions
- Trade visits and the protocol for them
- Greeting foreign dignitaries, flying flags correctly and meeting expectations
- Order of precedence for official ceremonies
Communication Appropriate for Guests, Audiences And Stakeholders
- Written communication to prevent misunderstandings
- Oral communication including talking, listening and understanding
- Body language, facial expressions and gestures to prevent offence
- Organisational communication: media, photography, seating, timing, speeches
- Cultural: demonstrating respect for national and international protocol
Risk and Crisis Management for Different Events
- Identifying all the possible risks for an event
- Evaluation of likelihood and impact
- Seven ways to deal with risk
- Creating and rehearsing contingency plans
Budgeting and Cost Control
- Budgeting accurately and meaningfully
- Monitoring authorisation, approvals, expenditure, allowances, expenses and receipts
- Monitoring expenditure against budget
- Cancellations, claims, reimbursements, hospitality
- Insurance which is robust, appropriate and up-to-date
The cost of this Protocol and Event Management - Level 1 course is £2,450.
London Corporate Training have been established in the education, consulting and training industries for two decades. They work as a training team from their head office in London and aim to ensure all of their course participants receive the highest...
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