Course description
Communicating Positively with Team Members
High performing teams all have one thing in common. Highly effective communication.On this course delegates will explore how different types of communication work from message creation and transmission through to interpretation. They will also consider the various barriers to communication and how to overcome them.During the course, delegates will look at how group dynamics impact communication. Through practical exercises in a variety of different workplace scenarios, delegates will have the opportunity to use different techniques and approaches and discover what works best for them.
Suitability - Who should attend?
HR PersonnelHelp Desk StaffFrontline staffAdministrative assistantsSales PersonnelCustomer service personnelIT professionalsTeam leaders
Outcome / Qualification etc.
HR PersonnelHelp Desk StaffFrontline staffAdministrative assistantsSales PersonnelCustomer service personnelIT professionalsTeam leaders
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London Training for Excellence - A leading international training provider
London Training for Excellence (LondonTFE) provides over 300 training courses for business entities and individuals in more than 30 locations worldwide. LondonTFE offers courses designed to transform delegates' training, helping them develop and sharpen essential skills throughout their career growth...