Excellence and Creativity in Executive Secretariat and Office Management

Excellence and Creativity in Executive Secretariat and Office Management

Learning Objectives:Identify the key components within the job role of the Office Manager/ Executive Assistant to fulfill their job role effectively.Understand what makes an effective executive secretary.Be a strategic partner to his/her boss.Learn better ways to think on his/her feet with powerful decision-making techniques.Enhance team communication skills to a higher level.Work under pressure to achieve objectives.Build an approach that suits their own style and workplace.Develop techniques for using your initiative and ‘Thinking Outside the. Box ’.Manage difficult people and situations.Identify and practice approaches that will be of benefit to them in managing the tensions and demands of their workplace in such a position.Discuss experiences with fellow delegates and learn possible techniques for advancement of such skills in facilitator – led discussions.