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Communication and Influence for Executive Assistants

Management Centre Europe
Course summary
3 days
Amsterdam, Barcelona
Professional Training
Management Centre Europe

Course description

Communication and Influence for Executive Assistants

Communicate effectively with your boss and colleagues to get projects and tasks done on time. Learn to adapt your communication style to different situations and manage priorities when you are faced with conflicting assignments.

The workload for executive assistants can sometimes get even worse when you are reporting to several bosses. How are you managing their priorities? Are the instructions clear enough and assignments in line with strategic goals? Do you have the right negotiation skills to handle all these demands piling up on your desk?

How do you manage misunderstandings and conflicts when work delivered doesn’t totally meet expectations or priority? How confident are you to say no when faced with conflicting assignments? Do you have the right soft skills to adapt to various communication styles and interface with others to move your work forward?

Register to this intensive 3-day communication and influence for executive assistants training Program focused on practical learning, designed and facilitated by business people that understand your challenges and will guide you to find effective solutions.

Suitability - Who should attend?

If you are an executive assistant or senior administrative professional who wants to gain more power and impact to get things done to support their managers, this Program is for you.

Some of the positions that usually attend to this training course are:

  • Executive Assistants
  • Administrative Support Professionals

Training Course Content

Program Outline:

Day 1

  • Module 1 – Your Role in the Current business environment
  • Module 2 – Self-awareness
  • Module 3 – Assertiveness

Day 2

  • Module 4 – Emotional Intelligence
  • Module 5 – Personal Openness
  • Module 6 – Communicating with Confidence and Clarity

Day 3

  • Module 7 – Handling Conflict Effectively
  • Module 8 – Influence with Win-Win in Mind
  • Module 9 – Committing to Your Personal Development

For more information please visit the training provider website.

Why choose Management Centre Europe

10,000 Managers and Leaders inspired by MCE each year

400,000 participants on MCE Programmes since 1961

50+ Open Training Programmes throughout EMEA

About provider

MCE - Management Centre Europe

Management Centre Europe (MCE) 

Open Training Programmes, In-Company Training, and Customised Learning Solutions. Management Centre Europe (MCE) is the Leading International Management Development provider in Europe, Middle East and Africa. Every year, MCE facilitates training programmes for over 1,000 public and private organisations, supporting...

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