Course description
Managing Chaos
Welcome to chaos—otherwise known as the world in which we all work today. Register to this training programme and get proven solutions for managing chaos and minimising its negative impact.
- Discover how you can harness the energy of a dynamic, though often chaotic, work environment and avoid feeling overwhelmed when things start to spin out of control
- Learn a variety of tools that will help you re-think the way you approach chaos and enable you to leverage resources to help you tackle challenging situations as they arise
- Gain hands-on experience applying tools for setting priorities and adjusting to shifting demands with greater clarity
- Practise techniques for analysing and resolving problems and learn to strategically communicate your solutions
This management training course combines proven-by-practice methods with new insights and ideas that will grow your decision-making and pressure management skills. You will gain a wider perspective of working in dynamic work environments through breakout sessions, exercises, and case applications.
You’ll leave confident and ready to apply the most appropriate techniques to clarify, alleviate and eliminate chaos within your control—and better manage your reactions to the chaos beyond your control.
The programme consists of four 3-hour sessions, which are spaced out over a few days.
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Suitability - Who should attend?
If you are a business professional facing expanding workloads, shifting priorities, complex organizational dynamics, organizational restructuring and increased uncertainty, this programme is right for you.
Outcome / Qualification etc.
After participating in this programme, you will grow your chaos management skills & competencies and be able to:
- Identify positive outcomes from chaotic environments
- Clarify and leverage or eliminate chaos within your control
- Set priorities for all your activities
- Focus and act decisively when priorities shift
- Use tools to problem-solve and select a course of action
- Manage interruptions and conflicts with greater ease
- Communicate your needs strategically
After successful completion of the programme, participants will be awarded an MCE Certificate.
Training Course Content
Modules
- Welcome to Chaos
- Problem Solving
- Priority Planning and Decision Making
- Planning Daily Work
- Communication Skills for Managing Chaos
Learning Objectives
- Define the Chaos That You Can Control
- Make Decisions Based on a Multifaceted Analysis of the Problem
- Determine the Order of Tasks Based on Importance and Urgency
- Practice Assertive Communication to Manage Shifting Priorities
- Identify One or Two Tools That Are Most Applicable to the Situation
Why choose Management Centre Europe
10,000 Managers and Leaders inspired by MCE each year
400,000 participants on MCE Programmes since 1961
50+ Open Training Programmes throughout EMEA