Course description
Managing Conflict
Increase your success by proactively improving your conflict management skills.
Conflict in business is all too familiar—particularly under increased business pressures. Still, most of us lack basic conflict management skills. Rather than react to conflict on a purely emotional level, you can learn how to manage disputes and disagreements in a positive manner, or even avoid them altogether.
Register to this intensive 2-day conflict management training Program focused on practical learning, designed and facilitated by business people that understand your challenges and will guide you to find effective solutions.
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Suitability - Who should attend?
If you are a business professional wanting to expand your conflict management skills, understand your own emotions and behaviours when addressing conflict, and find productive ways to manage conflict, this Program is right for you.
Training Course Content
Program Outline:
- Developing Conflict Awareness
- Responding to Conflict
- The Role of Trust in Minimising Conflict
- Conflict Strategies
- Moving Beyond Conflict
- Dealing with Difficult Behaviour
- Mapping the Conflict
- Thunderstorms
For more information please visit the training provider website.
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