Course description
Successfully Managing People
Be the catalyst that motivates your team to heightened productivity.
Effective management requires a balancing act. You have to deal with difficult people to resolve conflicts, win their cooperation and trust, and find ways to energize your employees to give their best effort. Utilizing the practice in emotional intelligence, this live online programme will help you develop the right mix of management and communication styles to get the most from your team. You'll be able to transform resistance into support and ensure your people's values and corporate goals are in sync.
The programme consists of four 3-hour sessions, which are spaced out over a few days.
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Suitability - Who should attend?
Managers and individuals with management responsibilities whose success depends on clear communication, a cooperative attitude, and commitment to shared goals.
Outcome / Qualification etc.
You will better be able to:
- Motivate and direct the employees you rely on—even when they don't share your values
- Adjust your management and personal style to the needs of different situations
- Get more done by using the appropriate delegation techniques for any given situation
- Resolve conflict more effectively in a wide variety of situations
- Turn difficult people and poor performers into team players
- Win the cooperation and trust from those within your organization
- Increase your confidence, leadership skills, and personal and professional satisfaction in your job by managing people successfully
After successful completion of the programme, participants will be awarded an MCE Certificate.
Training Course Content
Modules
- The Experience of Being a Manager
- Values
- Motivation
- Personal Styles—DiSC
- Delegation
- Listening, Giving Feedback, and Dealing with Difficult People
- Conflict
- Understanding Organizational Culture and Subculture
- Emotional Intelligence
- Ethical Leadership
- Action Planning
Learning Objectives
- Appreciate How the Role of Manager Has Changed in Today’s Organizations
- Recognize the Role of Values in Managing People
- Describe the Importance of Ethical Leadership
- Identify How Your Organization’s and Workgroup’s Culture Shapes the Behavior of the People You Work With
- Assess Your Management and Personal Style and Adjust It to Different Situations
- Adopt the Approach Needed to Motivate Different Types of People
- Communicate Effectively with Those You Manage
- Apply the Principles of Emotional Intelligence to Achieve Greater Effectiveness
- Use Feedback to Improve Performance and Manage Difficult Employees
Why choose Management Centre Europe
10,000 Managers and Leaders inspired by MCE each year
400,000 participants on MCE Programmes since 1961
50+ Open Training Programmes throughout EMEA