Course description
Artificial intelligence is no longer the future – it's here, and tools like ChatGPT are revolutionising how we work.
Our ChatGPT training course demystifies generative AI and empowers you to leverage ChatGPT to significantly enhance your productivity, streamline workflows, and unlock new levels of efficiency in your daily tasks.
AI-powered tools like ChatGPT are transforming the way professionals work, helping users generate content, automate tasks, and improve decision-making.
But to get real value from AI, you need to know how to ask the right questions and structure prompts effectively.
This practical, hands-on course is designed for business professionals, managers, and teams who want to use ChatGPT to work smarter, not harder.
Upcoming start dates
Suitability - Who should attend?
- Business professionals across all departments and roles who want to improve their productivity using AI.
- End-users with no prior AI experience who are curious about generative AI and want to learn how to use ChatGPT practically.
- Knowledge workers, administrative staff, managers, and executives seeking to streamline their workflows and automate tasks.
- Individuals who want to explore the potential of generative AI to enhance their creativity, research, and content creation processes.
- Organisations looking to empower their workforce with essential generative AI skills for improved efficiency and innovation.
Outcome / Qualification etc.
Our ChatGPT training course will empower you to immediately leverage generative AI to boost your productivity and streamline your workflows.
- Understand how ChatGPT works and how to get the most out of it.
- Write effective prompts that generate better AI responses.
- Save time on emails, reports, and content creation.
- Automate repetitive tasks to improve workflow efficiency.
- Use AI responsibly while avoiding common pitfalls.
Training Course Content
Introduction to Generative AI & ChatGPT – The Basics (Without the Jargon)
- What is ChatGPT, and how does generative AI work?
- The difference between ChatGPT Free vs. ChatGPT Plus vs. Enterprise.
- Understanding ChatGPT’s strengths and limitations for business use.
Getting Started with ChatGPT – Writing Effective Prompts
- How to structure prompts for better, more useful responses.
- The difference between basic and advanced prompting techniques.
- Prompt engineering tips to refine AI-generated content.
Content Creation, Idea Generation and Automation – Save Time & Boost Productivity
- Drafting emails, reports, and business documents faster.
- Using ChatGPT for brainstorming ideas, summarising information, and research.
- Automating routine admin tasks to free up valuable time.
Advanced Use Cases & Industry-Specific Examples
- Using ChatGPT to generate marketing content, sales emails, and proposals.
- Improving customer service responses and FAQs.
- HR & Recruitment: Writing job descriptions, interview questions, and training materials.
Avoiding AI Pitfalls & Ethical Considerations
- Understanding AI biases, misinformation risks, and accuracy checks.
- When to trust AI and when to double-check its responses.
- Ethical guidelines for responsible and professional AI use in business.
Course delivery details
Delivery: Live online or in-house delivery at your premises.
Duration: 1 day.
Included: Comprehensive course materials and notes.
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Mark Baglow Training
I’m Mark Baglow - the founder and lead trainer of Mark Baglow Training. I'm an experienced trainer with a passion for helping professionals build confidence, improve communication, and lead effectively. With a background in corporate training and education, I bring...