Course description
This two-day workshop will help you develop your skills as a strategic partner and equip you with the knowledge to take a coaching approach with both internal and external stakeholders. We will explore two perspectives: you as a strategic partner, and how you use a coaching approach to engage others to deliver.
Upcoming start dates
Suitability - Who should attend?
This course is aimed at anyone who needs to drive performance and obtain outcomes from others where there is not a line management relationship.
Outcome / Qualification etc.
- SECURE NEW POSITIONS
- BUILD THE RAPPORT AND ESTABLISH GOOD WORKING RELATIONSHIPS IN SHORT TIME FRAME
- UNDERSTAND YOUR WORK AND COMMUNICATION STYLES
- FLEX YOUR OWN BEHAVIOURAL STYLES TO ENGAGE OTHER EFFECTIVELY
- UNDERSTAND SOURCES OF ‘POWER’ AND HOW TO INFLUENCE WITHOUT POSITION POWER
- USE COACHING SKILLS AND TECHNIQUES
- MANAGE GROUP DYNAMICS AND DIFFICULT INDIVIDUALS
Training Course Content
DAY ONE1. Working effectively with others – your work and communication style
- The MBTI profile
- The implications of my work and communication style
- How others may perceive me, my strengths and weaknesses
- What is rapport?
- Flexing my style to build rapport
2. Working effectively with others – using a coaching approach to engage
- 5 key coaching skills
- Listening to understand
- Questioning to move to effective outcomes
- Co-CREATE model – coaching with an agenda
- 15-minute outcome-focused conversations
- Developing techniques to deal with conflict effectively
DAY TWO1. Power dynamics
- The sources of power in organisations
- Influencing with integrity
- Stakeholder mapping
2. Delivering difficult messages
- Direct communication
- FACTs coaching model – challenging with integrity
3. Dealing with groups
- ‘Hot’ group issues
- Functional and dysfunctional group behaviour
- Strategies for managing groups effectively
- Practical interventions for getting effective outcomes
Course delivery details
This two-day workshop is underpinned by psychological theory with a focus on practical application.
This course is available in several delivery formats:
- Face-to-Face
- Virtual Classroom
- Tailored groups of up to 12
Request info
Maximum Performance
At Maximum Performance, we are passionate about improving the performance of individuals, teams and organisations. Our extensive portfolio of courses are offered via a range of flexible delivery options - including open courses, in-house training, webinars and virtual classrooms. We...