Course description
Meetings, Meetings, Meetings!
How to manage them effectively
Some of us spend a large proportion of our working lives in meetings – and much of this time is wasted.
That's why good chairing skills are crucial. This practical and engaging programme shows how skillful chairing can steer a meeting to a successful conclusion, saving considerable time and significantly boosting efficiency.
Delivery: Available as a full-day, half-day, bite-sized programme or webinar. Virtual and in-house delivery options.
Upcoming start dates
Outcome / Qualification etc.
What's in it for you?
- Be able to manage and chair meetings even more effectively and efficiently
- Know how to make the most of the &'before', &'during' and &'after' phases of the meeting
- Understand how to stimulate and facilitate discussion to maximise engagement
- Know how to make sure contributions are heard and taken note of
- Know how to clearly define the purpose of a meeting, and prepare a realistic agenda
- Be able to handle negative, time-wasting and disruptive behaviours effectively
- Know how to get a meeting off to a good start and &'stamp your mark' on it
- Learn how to manage conference call meetings in a way that keeps people's attention
- Know how to ensure actions are recorded and followed up
Training Course Content
Achieving best practice in meetings
- What drives you crazy about meetings?
- How and why a meeting can go wrong – and right
- A benchmark of good practice
- Key factors that lead to shorter, productive meetings
The perfect chairperson/manager
- What makes someone a really good chairperson/manager of a meeting?
- How the role of the chairperson may be different in different kinds of meetings, including:
- Cascade / briefing / update meetings
- Team meetings and 1:1 meetings
- Discussion, debate or decision-making meetings
- Feedback meetings
- Brainstorming / blue-sky meetings
- Review and &'lessons learned' meetings
The &'before' phase
- Planning ahead of time and setting things up to succeed
- How to draw up an agenda that works – and making sure it's distributed ahead of time
- Essential preparation to ensure success
The &'during' phase
- Managing the meeting process
- Getting off to a good start by setting the scene
- How to keep the meeting on track and to time
- Encouraging and facilitating the discussion
- The power of summaries to clarify understanding
Handling difficult people and situations
- Managing group dynamics
- Reading the group / meeting
- Dealing with people who waste time, are negative or hold side conversations, etc
- How to handle disagreement / conflict
The &'after' phase
- Bringing the meeting to a successful close
- Ensuring everything has been covered
- Why it's important to distribute minutes ASAP
- How to make minutes as effective as possible
- Best practice for recording the most important discussions and agreements made / actions to be taken
- Following up on action points
When the meeting isn't working
- Showing personal leadership by pointing out when the meeting isn't working – because it's gone off track or people are getting bored
- The importance of taking individual responsibility
- Looking for ways of supporting the process or being aware of time-keeping
Virtual meetings
- What to consider in conference calls
- The ingredients for success
- How to avoid common problems
Actions and next steps
- Review
- Personal action planning
- Next steps
Course delivery details
Available as a full-day, half-day, bite-sized programme or webinar. Virtual and in-house delivery options.
Reviews
Average rating 4.8
‘Good pace and engaging facilitator.’
‘A useful session – thank you.’
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Maximum Performance
At Maximum Performance, we are passionate about improving the performance of individuals, teams and organisations. Our extensive portfolio of courses are offered via a range of flexible delivery options - including open courses, in-house training, webinars and virtual classrooms. We...
‘Great content and handy tips.’