Course description
Change professionals sometimes use specialist project jargon and buzzwords that can make it difficult to understand why senior managers have made certain impactful decisions.
If you are an HR professional or people manager, it will be especially useful to you to be able to decode the common decision-making processes of senior stakeholders so that you are more able to hold constructive conversations and make effective decisions.
David Harper presents this concise and informative webinar that will guide you through the two key questions decision makers need to answer before they will make a decision, the day of the week you are likely to get a better decision, and more useful tips.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
Are you frequently confused by the project jargon and buzzwords used by change professionals?
Have you ever wondered how and why senior executives make certain decisions during change projects?
If the answer is yes, then this webinar is for you.
Looking beyond the jargon and buzzwords, this webinar will explore the much-misunderstood part that emotion plays in all key decision making on change projects.
This session will provide you with an insight into the common decision-making processes of senior stakeholders and will offer guidance on how to utilise this insight to achieve better conversations and more effective decisions.
This session will benefit everyone from team and project managers to HR and company directors and will explore the following:
- Summary execution - how monthly and weekly reporting hierarchies confuse the message
- Fact v emotion - how understanding emotion can get decisions over the line
- The role of pain and gain - how to use either to get the right decision made
- Reframing the outcome - how simplifying the question can help get you the clarity you need
- Certainty v uncertainty - how to deal with this when negotiating with stakeholders
- I want the truth - why context is everything in messaging
- The dripping tap - signposting with stakeholders that decisions will be needed
- Stakeholder snooker - predicting how things will play-out & helping decision makers understand what happens next
- Rolling the dice - understanding the decisions that need to be allowed to play-out
- Boiling the frog - how incremental decisions and indecision can kill the outcome
What You Will Learn
This webinar will cover the following:
- The two key questions that your decision makers need to answer before they will make a decision
- Which day of the week is likely to get you a better decision!
- How ‘putting words into the mouths’ of stakeholders buys you more ambassadors
- How to unlock fear at work in a meaningful and lasting way
- A call to action in your own life for all those decisions you have been deferring until retirement
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...