Mercuri Training Testimonials
Delivering sales excellence at Worldpay
"They are simple and effective techniques and processes that allow the sales person or role to adapt these as necessary. Mat, I hope that you work with Worldpay for many years to come and I would recommend you to anyone within or outside Worldpay without hesitation."
Dan Sayer, Corporate Sales Director at Worldpay.
Teams excited and engaged about Customer Service at Electrolux Academy
"The workshops have been very positive and we have received great feedback on the structure and setup of the training days. Although the team were apprehensive of what to expect ahead of the first workshop by the second they were excited and looking forward to the sessions.
The training has provided a great platform for us to continue to strive for outstanding service. It has opened up the minds of many to understand why it is so important and this is highlighted within the team through overhearing discussions about techniques or situation handling in which they are actually beginning to support and develop each other within these areas.
Our trainer, Mercuri Consultant Mat Everitt, built a great rapport with all the team which ensured the sessions were both engaging and enjoyable. To maintain momentum and drive the required output, the training structure and shared Customer & Consumer sessions are something we will be utilising within our local training programs."
Head of Customer Service at Electrolux UK
Transforming learning & development at Honeywell Building Solutions
“The program is very well structured, clear and more importantly aligned to customer first and the goals and objectives of the business. Unlike other sales training I have attended, this program is very good at ensuring the key messages are delivered to its audience in an effective manner. I feel all sales people would benefit greatly from participating in this program to help them achieve their goals and achieve success.”
"Definitely for people that are relatively new to the sales environment such as myself, this is very useful in enabling me to acquire tools and better ways of working, approaching new customers and winning."
"Thousands of HP sales people and sales managers have been developed across the world in common methodologies and skills using Mercuri International local expertise and coordinated through Global Project Management."
"Our Raising the Bar programme, developed in conjunction with Mercuri, has made a fundamental difference to our business. It has significantly increased our pitching effectiveness."
"Working with Mercuri has helped our sales team understand and develop a consistent Sales Process capable of delivering great results."
"The corridors at the Mövenpick Business Academy are still buzzing with excitement from those that attended the Business Strategy and Innovation programmes - Stay ahead in a changing world - Thank you Mercuri and GrowMe."
"The Mercuri model is now used as a business planning template and the sales management process is adopted by all regional managers."
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