Course description
Give yourself the edge in the hospitality industry with extra knowledge to boost your customer service. You'll learn all about wines, cocktails and beers - the profits on these are key to a successful restaurant. You'll pick up style points and ideas for service as well as the useful skill of pairing drinks to meals. To boost your skills and enthusiasm, we enter several local, national and international competitions. Our previous students have been awarded medals and certificates already so we'll have high expectations of you. Topics include:
- Supervising events & conferences
- Leadership delegation & managing staff
- Supervising Bar set-up & service
- Supervising reception & customer service
- Supervising restaurant set up & cash handling
Do you work at this organisation and want to update this page?
Is there out-of-date information about your organisation or courses published here? Fill out this form to get in touch with us.
Suitability - Who should attend?
Students need to hold a relevant Level 2 qualification OR relevant trade experience assessed at interview.
Outcome / Qualification etc.
NVQ Level 3 and relevant components