Building Assertiveness Skills: One-day Training Course in Manchester
Assertiveness is a life skill that can be learnt and can benefit every area of one's life. In an organisation, it can impact at every level, on everyone and in every task. For sales teams, assertive communication can mean the difference between getting the sale or not; innovating or standing still, company loyalty or losing staff; motivation or absence; teamwork or self-interest.
This course uniquely designed by MLP Training aims to teach participants the mindset to make assertive decisions with convictions and influence others in a positive way.
Suitability - Who should attend?
This Assertiveness Building training course is designed for anyone looking forward to achieve greater success in handling difficult situations within the workplace or in personal situations.
Information about the course trainer
This Assertiveness Building course is taught by Melanie Windle. Melanie Windle is an experienced and creative personal development trainer and group facilitator whose methods and style of delivery empower individuals and groups to realise their potential.
Melanie has been involved in developing people for over 25 years. Her specialist areas of training are the personal development skills required for managing ourselves, managing others or being managed. She works extensively across all three sectors – public, private and not-for-profit – both nationally and internationally.
Assertiveness Building Course Content
- Identifying behaviour types
- Verbal and non-verbal behaviour
- Benefits of assertiveness
- Barriers to being assertive
- Confidence breeds assertiveness
- Fight or flight
- Stimulus - Response Model
- Managing your feelings
- Transactional Analysis
- Inner dialogue control
- Assertiveness skills and solutions
- Making requests and saying no
The cost of this Assertiveness Building training course is as follows:
1-2 Delegates £375 + VAT per person
3-4 Delegates £295+ VAT per person
5+ Delegates £249+ VAT per person
Course fees include lunch, refreshments and all course materials.
MLP Training helps delegates achieve their goals and become the best that they can be, developing their sales and business management skills. The open courses and in-house training solutions provided by MLP Training fit an organisation's business needs and help delegates develop...
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