Human Resources QLS Level 3

All course materials will be delivered to you by post or email, so it couldn't be easier. Our experienced and friendly tutors will help you every step of the way by email. You can work at your own pace. Completed coursework can be delivered by post or via email, so handing in an assignment has never been so easy.

Course Content

Unit 1 Human Resources - Strategy and Roles

• Management of infrastructure and employee contribution
• Management of transformation and change
• McKinsey's 7-S model
• HR strategy
• Influencing business strategy
• Development strategy
• The skills of HR professionals

Unit 2 Recruitment, Selection and Onboarding

• Recruitment - application forms and CVs
• Selection - interviews and using tests
• Onboarding -inductions

Unit 3 Employee Engagement

• Career development
• Conflict
• The voice of the employee
• Harassment and bullying

Unit 4 Working Together

• People's perceptions of each other
• Influences
• Behaviours
• Personality
• Attitudes - extraversion and introversion
• Psychological types

Unit 5 Working Talent and Performance Management

• Key principles
• Motivation
• Setting goals
• Expectations
• Keeping records
• Performance and development (PDR) review
• The structure of the PDR form
• Types of performance

Unit 6 Management Development

• What is management development?
• Different kinds of management development
• What is management development trying to achieve?
• Justification and evaluation
• Designing learning