Human Resources QLS Level 4

All course materials will be delivered to you by post or via email, so it couldn't be easier. Our experienced and friendly tutors will help you every step of the way by email. You can work at your own pace. Completed coursework can be delivered by post or via email, so handing in an assignment is simple.

Course Content

Unit 1 Management and Leadership

• Human resources: the human factor
• Management and leadership in organisations
• Rules and guidelines
• When there are no rules or guidelines
• Discretion and leadership
• Leadership and influence
• Balancing management with leadership

Unit 2 The Role of Values in Organisations

• How values influence organisations
• Leadership in organisations
• Archetypal leadership styles
• Opposing value sets
• The leadership compass
• Inherent contradictions

Unit 3 Dealing with Conflict

• Reading situations
• Carrying motivations
• How character influences issues
• Implications for HR

Unit 4 Collaborative Relationships

• Research into collaboration at work
• Belbin
• Personality and teams
• Team profiling with MBTI

Unit 5 Development

• Outcomes-orientation
• A structured approach to management development
• Evaluating a management development programme
• Measuring ROI
• Methodological issues
• Finding the link
• Leadership development
• Acting with integrity
• Inner self-awareness
• Widening the scope for self-awareness
• The consequences of not acting with integrity
• Bringing leaders together

Unit 6 HR Leading the Way Forward

• HR’s potential for the future of organisations
• Different perceptions of an organisation's culture
• Implications for recruitment, selection and retention
• Facilitating leadership around the leadership compass
• Conclusions