MOS Outlook 2019 and 365 Associate

Microsoft Outlook is used in most workplaces as an important means of communication and often the main platform for emails. Stand out from your' colleagues or other job candidates and prove your skills in Microsoft Outlook with this official MOS Certification. Learn how to manage settings and processes. Understand how to manage schedules and get to grips with managing contacts and tasks. Become fully skilled in using Microsoft Outlook 2019 and choose to sit an exam to receive the full certification. Study for this course online and study whenever, wherever you want.

Course Content

Unit 1 Managing settings and processes

• Getting started
• Customising Outlook settings
• Configuring mail settings
• Performing search operations
• Printing and saving information
• Lesson review and quiz
• Assignment 1 – Outlook settings and processes exercises

Unit 2 Managing messages

• Introduction
• Creating messages
• Message options
• Inserting message content
• Organising messages
• Managing messages
• Lesson review and quiz
• Assignment 2 – Managing messages exercises

Unit 3 Mail settings and formatting

• Introduction
• Configuring mail settings
• Formatting messages
• Managing conversations
• Quick Steps, archiving and delegating access
• Lesson review and quiz
• Assignment 3 – Mail settings and formatting exercises

Unit 4 Managing schedules

• Introduction
• Creating and managing calendars
• Creating appointments, meetings, and events
• Organising and managing appointments, meetings, and events
• Lesson review and quiz
• Assignment 4 – Scheduling exercises

Unit 5 Managing contacts and tasks

• Introduction
• Creating and managing contacts
• Managing address books
• Creating and managing contact groups
• Creating and managing notes and tasks
• Lesson review and quiz
• Assignment 5 – Contacts and tasks exercises
• THE MOS examination