Great blend of reasoning, rationale and then putting it into practice. Made the team feel very comfortable with what was being done. Clearly an expert in the field. The general ...

Particularly loved the section on "Managing the First 10 seconds " section. The trainer took time to break down each component, gave examples relevant to our mission , and ran a...

Interactive and conversational, as opposed to a lecture. I really loved the mindset stuff, as I feel that’s what thumps us all sometimes. Well prepared us for the rest of the da...

The structure of the first 10 seconds of a call was very useful (especially as it makes or breaks a call.) Will utilise! Also rewording questions to engage the clent with open-e...

The trainer highlighted key features and gave good pointers. Great insights into getting over hurdles.

The enthusiasm, energy, and explanation was delivered superbly. Really gained useful knowledge of how to navigate past Gatekeepers.

Appreciated the emphasis on the mindset and attitude/ thinking which is one of the biggest factors that leads to success. Also realistic role play with effective objection preve...

Very understandable. Benefitted from the role play . I liked the feedback that was given. Great techniques for getting past the gatekeeper and questioning techniques.

Excellent way of explaining these important topics for a successful call. Very useful questioning techniques. Good advice on getting past the gatekeeper.

"Well explained , great insight and interactive coaching. New perspectives into initiating calls and fresh direction"

" Very helpful to improve how I would make calls. These techniques are new to me and can only add to my calling ability."

"Really beneficial , I will take away a lot from today's training. Really clear advice that has built confidence for my next calls."

The interaction and engagement was phenomenal. Getting us to answer questions but also debate our answers. Felt comfortable role playing for the first time in my life.

The training was made to be really relevant to our role and business. Overall it was a very good course that was made to be interesting. Addressed the uncomfortable parts well, ...

Good information given and definitely some good hints and tips for where to prepare before the call. I was nervous on the role play but it helped with the other attendees leavin...

Anthony very clearly explained the different steps to a conversation and how to keep the impulse up during a call (High Gain Questions) and strategy on how to keep a great attit...

The flow and well thought out succession of steps helped me break down the process of “cold calling” into more manageable segments. The role playing exercise and having time to ...

Such insightful advice as to how one can get in the right headspace to execute a successful cold call. Anthony brought a laborious, dull topic to life and has undeniably helped ...

I think Anthony is intelligent and very confident. Explains and makes us understand exactly what is being said. Very kind man too! It was fun, meaningful and improved my ways on...

It helped me in how I should speak with h he clients on the phone, and how to approach them. It made me realize that I need to learn how to listen to the clients and taught me...

Good explanation, examples and helpful information.

I gained a lot of new information and techniques that I didn't have before. I managed to improve my speech structure completely. …The questioning techniques was particularly hel...

Anthony connected with the group well and was interesting in showing the steps of what to do. Although role playing isn't my strong suit due to stage fright, Anthony was reassur...

Anthony introduced us all to the topic with such great charisma and humour, making the session so easy to enjoy. It has helped me to structure my script better to make a good i...

I am not with the Sales Department, I work in accounts, but Anthony was able to impart techniques and knowledge that can be used across the company departments.