Course description
Communicating Effectively - Half Day (am)
This Communicating Effectively course will help Participants understand and appreciate how communication determines success or failure. It will highlight key communication skills and give Participants the opportunity to test their ability in listening, questioning and using non verbal communication. It will increase Participants confidence and enable them to communicate confidently with all people they interact with.
CPD Value 3 Hours
Outcome / Qualification etc.
- Identify core communication skills
- A chance to practice personal skills
- How to get the best results when communicating via email
- Recognise the benefits of communicating effectively
Training Course Content
- 09:30 – 10:00 Coffee and Course Objectives
- 10:00 – 10:30 Understanding the impact and cost of effective communication
- 10:30 – 11:15 Identifying different communication styles
- 11:15 – 11:30 Coffee Break
- 11:30 – 12:15 Skills practice, Listening, Questioning Skills, Non verbal
- 12:15 – 12:45 How to communicate via email more effectively
- 12:45 – 13:00 Personal Action Plans, Review and Close
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Expenses
Fee includes all course materials, Participant packs, certification and lunch
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PTP: Practical Training for Professionals - leading provider of sales and management training in the UK
PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues...