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The Effective Administrator - In-house Training

PTP Training & Marketing Ltd
Course summary
Length: 1 day
Location: Nationwide
Next available date: Contact PTP to arrange this course - Nationwide

Course Description

Success in Leadership & Motivation Skills

The Effective Administrator - PTP Training & Marketing - In-house Training

This course aims to provide the administrator with the essential skills to be successful in their role. Beginning with ˜what good looks like", it focuses the key skills of managing workload, time management & assessing priorities, effective communication & building rapport - including professional telephone techniques & email - as well as assertiveness and dealing with difficult people & situations.

The Effective Administrator course is available throughout the UK.

CPD Value 5.5 Hours

Outcome / Qualification etc.

  • Recognition of the attributes of an effective administrator & understanding of the role
  • Systems & procedures for managing workload & successfully keeping track of tasks
  • Methods for assessing priorities & effective time management
  • Understanding how to deal with difficult situations & resolve conflict
  • Recognition of differing behavioural styles & how to develop working relationships
  • Demonstrate effective communication skills and build rapport via effective questioning & listening skills

Expenses

Contact PTP to arrange this in-house course and to arrange pricing details.

Provider: PTP Training & Marketing Ltd

PTP Training & Marketing

PTP: Practical Training for Professionals - leading provider of sales and management training in the UK

PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues...


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Contact information for PTP Training & Marketing Ltd

PTP Training & Marketing Ltd


Leicester Tigers Rugby Club
Aylestone Road
LE2 7TR Leicestershire

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www.ptp.co.uk

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