Through the Customers' Eyes - In-house Training

PTP Training & Marketing Ltd
Course summary
Length: 1 day
Location: Nationwide
Next available date: Contact PTP to arrange this course - Nationwide

Through the Customers' Eyes - In-house Training

Success in Leadership & Motivation Skills

Through the Customers' Eyes - PTP Training & Marketing - In-house Training

Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles.

This Through the Customers' Eyes course is available throughout the UK.

CPD Value 5.5 Hours

Outcome / Qualification etc.

  • Understand the value of brands
  • The importance of customer care in retaining business
  • An understanding of how their business compares to the competition
  • A plan to ensure they meet and exceed customer expectations

Expenses

Contact PTP to arrange this in-house course and to arrange pricing details.

Provider: PTP Training & Marketing Ltd

PTP Training & Marketing

PTP: Practical Training for Professionals - leading provider of sales and management training in the UK

PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues...


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Contact information for PTP Training & Marketing Ltd

PTP Training & Marketing Ltd


Leicester Tigers Rugby Club
Aylestone Road
LE2 7TR Leicestershire

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www.ptp.co.uk

Contact PTP Training & Marketing Ltd