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Service Integration And Management (SIAM®) Foundation

Purple Griffon
Course summary
Length: 3 days
Language: English
Location: London
Course type: Open / Scheduled

Course Description

Purple Griffin - Service Integration And Management (SIAM®) Foundation

Service Integration And Management (SIAM®) Foundation

Service Integration And Management (SIAM®) Foundation is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organisation. The 3-day Service Integration And Management (SIAM®) Foundation training course is presented in a classroom environment, offering participants a chance to test their knowledge and understanding of the terminology and core principles.

The Examination

In order to obtain the Service Integration And Management (SIAM®) Foundation certificate, participants are required to sit and pass sixty minute closed book multiple-choice examination. Participants will get help from experienced and knowledgeable tutors who will prepare them for the examination.

Suitability - Who should attend?

The SIAM® Foundation Certification is aimed at professionals all over the world who have an interest in the practices of Service Integration And Management or that want to implement this methodology in an organisation, in particular those professionals who are already working with IT Service Management processes. Furthermore, this SIAM® certification is intended for providers that want to implement and manage Service Integration And Management models.

The following roles could be interested in this module:

  • Chief Strategy Officers (CSOs)
  • Chief Information Officers (CIOs)
  • Chief Technical Offers (CTOs)
  • Service Managers
  • Service Provider Portfolio Strategists/Leads
  • Process Managers
  • Project Managers
  • Change Managers
  • Service Level Managers
  • Business Relationship Managers
  • Program Managers
  • Supplier Managers
  • Service Architects
  • Process Architects
  • Business Change Practitioners
  • Organisational Change Practitioners

Outcome / Qualification etc.

Upon completion of this training course and examination, participants will receive the Service Integration And Management (SIAM®) Foundation Certificate.

Training Course Content

Participants should be able to demonstrate knowledge of the fundamental concepts of Service Integration and Management and have an understanding of bringing together multiple service providers to strive for a common goal, in order to support the client organisation's agreed objective for service delivery.

The following modules and topics will be explored through this Service Integration And Management (SIAM®) Foundation training course:

  • Introduction To Service Integration And Management (SIAM®)
  • SIAM® Implementation Roadmap
  • SIAM® And Its Relation To Other Management Practices
  • SIAM® Roles And Responsibilities
  • SIAM® Practices
  • Processes To Support SIAM®
  • SIAM® Challenges And Risks


You can now book your place on this Service Integration And Management (SIAM®) Foundation training session at £995, which includes:

  • Course Slide-Set
  • Exercises
  • Handouts
  • Pre-Reading
  • Mock Exam Questions

Provider: Purple Griffon

Purple Griffon have been operating at the forefront of emergent ‘Best Practice’ in IT skills and knowledge since 2002, delivering a blend of training and consultancy services to help organisations and individuals become the very best that they can become....

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Contact information for Purple Griffon

Purple Griffon

Purple Griffon Ltd, Bridge Side Studios, Sand Aire House, Stramongate
LA9 4UA Kendal Cumbria

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