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Reception Academy: A Five Star Hospitality Training Academy
90 to 95% of our students are successfully employed upon completing this training
Since 2008, Reception Academy has been providing hotels with the best trained staff who have exceptional skills. In 2010, the classroom based courses were opened to the public, thousands of students wanting a career in hospitality have taken one of the courses that Reception Academy offer. The majority of these graduates go on to find employment in the hospitality industry, having started off their commitment to a dream at the Reception Academy.
The training and standard of students who graduate from the Reception Academy is recognised by over 800 hotels who now work closely with the company, which enables them to connect graduates to potential employers via a rapidly growing database. Registered hotels are also able to post job vacancies on the Reception Academy website, giving both employer and employee a higher chance of the perfect match.
The Reception Academy has graduates who work in a wide range of hotels, for example The Ritz, Hilton, Marriott and The Premier Inn. Having based courses on front of house positions, and reduced length and cost for students, the goal for the company is now to be the preferred supplier of all types of trained staff to hotels.
History of the Reception Academy
The founder of Reception Academy came to the realisation whilst working as a front of house manager that the majority of applicants for receptionist positions are rejected due to lack of experience. Despite potential employees having the passion and the want to work in the hospitality industry, due to the lack of experience to be found on their CV, they never got the chance to show their potential in an interview. Even applicants with a degree in Hospitality Management would often not have the required practical experience that hotels were looking for and would also not get very far in the recruitment process. Having worked in a number of high profile hotels such as Radisson, Marriott and Hilton, as well as small independent hotels the founder knew this problem occurred across the board.
In order to give students or potential employees a better chance at getting their dream job, the Hotel Receptionist Training Course was created, along with a number of other training courses that the Reception Academy offer in the heart of London. Using the large amount of experience and contact that the Academy has accumulated, the courses have been tailored to fit the requirements that hotels look for in an applicant, which gives graduates an advantage when they are applying for a job. The collaboration between the Academy and the hotels in their database ensures that the courses are delivered to the highest standard and also regularly updated to keep the material taught as relevant as possible. This is then delivered by the professional trainers who have all successfully worked in the hotel and hospitality industry for years.
Reception Academy promote the belief that passion, hard work and basic knowledge gives everyone the ideal opportunity to be successful in life.