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Reception Academy: A Five Star Hospitality Training Academy

90 to 95% of our students are successfully employed upon completing this training

Since 2008, Reception Academy has been providing hotels with the best trained staff who have exceptional skills. In 2010, the classroom based courses were opened to the public, thousands of students wanting a career in hospitality have taken one of the courses that Reception Academy offer. The majority of these graduates go on to find employment in the hospitality industry, having started off their commitment to a dream at the Reception Academy. 

The training and standard of students who graduate from the Reception Academy is recognised by over 800 hotels who now work closely with the company, which enables them to connect graduates to potential employers via a rapidly growing database. Registered hotels are also able to post job vacancies on the Reception Academy website, giving both employer and employee a higher chance of the perfect match. 

The Reception Academy has graduates who work in a wide range of hotels, for example The Ritz, Hilton, Marriott and The Premier Inn. Having based courses on front of house positions, and reduced length and cost for students, the goal for the company is now to be the preferred supplier of all types of trained staff to hotels. 

History of the Reception Academy

The founder of Reception Academy came to the realisation whilst working as a front of house manager that the majority of applicants for receptionist positions are rejected due to lack of experience. Despite potential employees having the passion and the want to work in the hospitality industry, due to the lack of experience to be found on their CV, they never got the chance to show their potential in an interview. Even applicants with a degree in Hospitality Management would often not have the required practical experience that hotels were looking for and would also not get very far in the recruitment process. Having worked in a number of high profile hotels such as Radisson, Marriott and Hilton, as well as small independent hotels the founder knew this problem occurred across the board.

In order to give students or potential employees a better chance at getting their dream job, the Hotel Receptionist Training Course was created, along with a number of other training courses that the Reception Academy offer in the heart of London. Using the large amount of experience and contact that the Academy has accumulated, the courses have been tailored to fit the requirements that hotels look for in an applicant, which gives graduates an advantage when they are applying for a job. The collaboration between the Academy and the hotels in their database ensures that the courses are delivered to the highest standard and also regularly updated to keep the material taught as relevant as possible. This is then delivered by the professional trainers who have all successfully worked in the hotel and hospitality industry for years. 

Reception Academy promote the belief that passion, hard work and basic knowledge gives everyone the ideal opportunity to be successful in life.

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Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

Courses

Professional Training
Open / Scheduled
Functional Skills
Business Skills Length Price Location Reviews
Supervisor and Managerial Skills 2 weeks 599 GBP London
Health and Social Care
Healthcare
Medical Receptionist & Clinic Management Software 2 weeks 599 GBP London
5.0 (1)
Hospitality & Tourism
Booking Agent/Consultant & Hotel Software 3 weeks 599 GBP London
Hotel Reservations Agent & Opera PMS 3 weeks 599 GBP London
Hotel Reservations Agent & Opera PMS Hotel Software 3 weeks 599 GBP London
5.0 (2)
Hotel Management
Business Host/Hostess & Visitor Software 2 weeks 799 GBP London
Front Office Agent & Hotel Software 799 GBP London
Hotel Clerk & Management Software 799 GBP London
Hotel Reception & Opera PMS 3 weeks 799 GBP London
Hotel Receptionist & Opera PMS 799 GBP London
Hotel Receptionist & Opera PMS Hotel Software - Weekday Course 4 weeks 719 GBP London
Hotel Receptionist & Opera PMS Hotel Software - Weekend Course 9 weeks 809 GBP London
Office Concierge & Visitor Management Software 799 GBP London
Leadership
Supervision & Leadership 599 GBP London
Supervision & Leadership - 2 Week Course 2 weeks 539 GBP London
Team Leading
Team Leader & Management Skills 2 weeks 599 GBP London
Office Management
Company Welcome Officer & BluePoint VMS 2 weeks 599 GBP London
Corporate Receptionist & BluePoint Visitor Management Software 2 weeks 799 GBP London
Corporate Receptionist & BluePoint Visitor Management Software 2 Week Course 2 weeks 599 GBP London
Manager & Supervisory Skills 2 weeks 599 GBP London
National Healthcare Administrator & CMS System 799 GBP London
Opera Course 5 days 349 GBP London
Private Healthcare Administrator & CMS System 2 weeks 799 GBP London
Welcoming Agent & Visitor Management Software 2 weeks 799 GBP London
Secretary Training
Front Desk Officer & Property Management Software 3 weeks 799 GBP London
General Practitioner (GP) Clerk & Management Software 799 GBP London
Health Sector Receptionist & Clinic Management Software 799 GBP London
Hospital Administration Officer & Management Software 2 weeks 799 GBP London
Medical Reception & Clinic Management Software 2 weeks 799 GBP London
Medical Receptionist & Clinic Management Software 2 Week Course 2 weeks 719 GBP London
Practical Receptionist Training/Studies 799 GBP London
Reception Academy Courses 799 GBP London
Receptionist Academy Study Centre 799 GBP London
Vocational Receptionist Course 799 GBP London
Sales
Sales/Revenue Assistant & Opera Property Management Software 4 weeks 799 GBP London
e-learning / Online / Distance
Business & Management
Business Administration
Corporate Reception and BluePoint VMS Home Study 458 GBP Distance
Communications & Media
Communication Skills
Telephone Handling 25 GBP Distance
Hospitality & Tourism
Hospitality Online Courses 10 GBP Distance
Interaction & Networking Techniques 14 GBP Distance
Listen & Learn Exercise Professional Hospitality Communication 25 GBP Distance
Opera PMS Hotel Software Home Study 20 hours 262 GBP Distance
Reception Academy Online Courses 1.5 hours 8 GBP Distance
Hospitality Management
Hospitality Flexible Courses 0 GBP Distance
Hotel Management
Exceeding Guest Expectations Impressing Your Guests With Excellence 25 GBP Distance
Hotel Reservations - Taking a Booking by Phone 1 hour 12 GBP Distance
Opera PMS Hotel Software Distance Learning 349 GBP Distance
Office Management
Secretary Training
Interactive Opera PMS Flexible Course Create A Reservation, Check In, Check Out 0 GBP Distance
Message Handling 23 GBP Distance
Sales
Up-Selling Techniques Expert Sales Skills 30 GBP Distance
Postgraduate Education
Executive Education
Hospitality & Tourism
Customer Service Excellence Gain 5 Star Hotel Service Skills 1 day 112 GBP London
4.7 (3)
Hotel Receptionist & Opera PMS Hotel Software 3 Week Course or 7 Weekends 3 weeks 599 GBP London
4.7 (13)
Opera PMS Hotel Software 5 Day Course or 2 Weekends 5 days 262 GBP London
4.6 (9)
Supervision & Leadership 2 Week Course 2 weeks 449 GBP London
4.8 (6)
Office Management
Corporate Receptionist & Visitor Management Software 2 Week Course 2 weeks 599 GBP London
4.8 (4)

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Reviews

D. Abioye
(5)
I highly recommend the opera course at reception academy, it is a great course. Daniel is a great trainer and the whole team is very helpful and professional, thank you for the experience.
Y. Cheng
(5)
I attended this course recently and our trainer Daniel was very patient and professional. He has guided us through not only the opera system usage but also lots of other related issues we might encounter as a receptionist in the future. Recommend it to those who wish to apply for a receptionist job or are already working but might change to a pr...
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J. Tupman
(5)
I was very impressed with the Corporate Receptionist course. Daniel was an excellent teacher and I found the classroom sessions to be a lot of fun whilst very productive at the same time. Since having completed the course in January, I have now managed to secure my first job as a corporate receptionist with Portico who are affiliated with Recept...
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Contact

Reception Academy

Coppergate House
16 Brune Street
E1 7NJ London

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Reception Academy


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Reviews
Institute rating
(4.8)
Based on 105 reviews
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