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Business Host/Hostess & Visitor Software

Reception Academy
Course summary
2 weeks
599.25 - 674.25 GBP excl. VAT
English
Open / Scheduled
Next available date: 25/11/2019 07:30 - London
Course Dates
London
25/11/2019 07:30  (English)
599.25 GBP
03/02/2020 16:30  (English)
599.25 GBP
30/03/2020 12:00  (English)
599.25 GBP
18/04/2020 09:30  (English)
674.25 GBP
01/06/2020 07:30  (English)
599.25 GBP
15/08/2020 09:30  (English)
674.25 GBP

Course description

Business Host/Hostess & Visitor Software:

You are eager to get into a front-facing role with regular office hours and would love to earn an excellent monthly salary? Why don’t you become a Corporate Receptionist?

Our Corporate Receptionist course has been designed to give you all the tools, confidence and skills to be successful in this new role. With extensive training and practice on BluePoint VMS, this course will boost your confidence and prepare you for your exciting future ahead.

Spectacular achievements come with preparation. Get the skills you need for the life you want. Do not wait and take our life-changing course now!

Weekend classes are also available.

Suitability - Who should attend?

  • Those looking to begin a career in the corporate sector with no previous UK Front Office experience.
  • Business Administration graduates looking to gain a qualification to complement their degree.
  • Experienced Hotel Receptionists looking to move into the corporate world
  • Anyone looking for regular working hours Monday to Friday with a good starting salary.
  • Anyone looking to provide great customer service in a fast-growing industry
  • Participants should ideally have an Upper Intermediate Level of the English language

Outcome / Qualification etc.

You will receive an IOH (Institute of Hospitality) accredited certificate on course completion. The certificate is recognised worldwide. 

Training Course Content

Topics taught in class include:

  • Welcoming visitors and making an excellent first impression
  • Delivering outstanding customer service and building rapport
  • Confident body language, professional tone and terminology
  • Personal presentation, dress code and corporate etiquette
  • Greeting and assisting members in a professional manner
  • Registering clients and visitors and assisting with processing check-in and check-outs
  • Responding to telephone, email and face to face queries
  • General Administration duties
  • Touch-Typing
  • Booking couriers and processing mail
  • Developing an eye for detail
  • Show rounds and lead handling
  • Security walk around
  • Incident reporting
  • Logging and reporting of health and safety issues
  • Site Operating Manual handling
  • Reporting of maintenance issues
  • Local area knowledge
  • Email handling and follow up
  • Handling of post including use of franking machine DM60
  • Use of daily management log

Extensive Software practice:

  • Booking appointments
  • Amending and cancelling appointments
  • Booking of groups/events
  • Producing visitor badges
  • Producing temporary access passes
  • Replacing lost or stolen access passes

Touch-Typing:

This course includes comprehensive, hands-on sessions on touch typing to ensure all graduates are able to type at adequate speed without the need to look at the keyboard.

Employment Assistance:

  • CV writing skills; guidance on creating the correct CV
  • Interview techniques; guidance on how to perform well in an interview

Expenses

Reception Academy offers a 10% discount if this course is booked at least four weeks before its starting date. Our online portal will apply this discount automatically on check out. Prices displayed on Findcourses are inclusive of that discount.

We also offer easy repayment plan allowing to repay the course from as little as £41.21 monthly. To find out more please get in touch.

About provider

Reception Academy

A little bit about us Reception Academy was founded in 2008 with the main objective of providing companies with exceptionally skilled front line staff. Since offering our short classroom-based courses to the general public in 2010, we have trained countless...


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Contact info

Reception Academy

Coppergate House
16 Brune Street
E1 7NJ London

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Reception Academy

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