Hotel Receptionist & Opera PMS Hotel Software 3 Week Course or 7 WeekendsReception Academy
Our three-week course covers standard Hotel procedures, extensive use of Opera PMS Hotel Software, Brand-standards of 5* Hotels and is followed by hands-on practical sessions behind a hotel reception desk in a state of the art training room, where newly learned skills are put into practice. All classroom sessions are taught and observed by experienced and caring hospitality trainers.
Upon completion of the course, a profile is created on our website for each graduate consisting of their CV, a professional photograph, contact details and their preferences for employment. Our partnered hotels are granted exclusive access to these profiles in order to find suitable applicants for their vacancies.
Suitability - Who should attend?
- Those who are looking to begin a career in the hospitality industry with no previous UK Hotel experience.
- Those who want to get training on using Opera PMS V5, the hospitality industry’s foremost property management software
- Those who want to expand their current skill set
- Those who wish to progress their career by receiving a recognised qualification
- Hospitality graduates looking to gain a qualification to complement their degree.
- Those working for a hotel in a foreign country who are looking to continue their hospitality career in the UK
Outcome / Qualification etc.
You will receive an IOH (Institute of Hospitality) accredited certificate on course completion. The certificate is recognised worldwide.
Training Course Content
- Creating bookings
- Check-In and Check-Out
- Amending bookings
- Processing payments
- Sending confirmations
- Using Opera PMS Options
- Individual and Company Profiles
- Profile Notes and Guest History
- Recording complaints
- Guest preferences and special requests
- Early arrivals and late departure procedure
- Processing Cancellations
- Introduction to Hotel Accounts
Reception Academy offers a 10% discount if this course is booked at least four weeks before its starting date. Our online portal will apply this discount automatically on check out. Prices displayed on Findcourses are inclusive of that discount.
We also offer easy repayment plan allowing to repay the course from as little as £41.21 monthly. To find out more please get in touch.
Reception Academy: A Five Star Hospitality Training Academy
90 to 95% of our students are successfully employed upon completing this training Since 2008, Reception Academy has been providing hotels with the best trained staff who have exceptional skills. In 2010, the classroom based courses were opened to the public,...
Customer Outreach Award
We believe that it should be easy for you to find and compare training courses.
Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
Tell us what kind of professional training you're looking for and we'll put you in touch with relevant training providers who will send you a quote.
Are you curious about the L&D strategies of some of the U.K.'s top companies?
Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!