Retail Performance Specialists

Retail Performance Specialists: World-Leading Retail Improvement Consultancy & Training

Retail Performance Specialists, also known as RPS, is an internationally renowned organisation specialising in retail improvement services for large and small retail businesses worldwide. 

With a long history working with some of the world's largest multinational brands - including Nike, eBay, Harrods and Cadbury - RPS' services are designed to help retail companies achieve significant but sustainable performance improvements by embedding their tried-and-tested methods & techniques along the entire retail channel, from shop floor to head office. This is achieved through their World Class Retail Performance Management System, which is designed to create a business culture in which all members of staff work collaboratively to achieve shared goals. By introducing a framework that establishes & tracks achievable sales targets, it provides an objective measure of success and helps managers quickly identify & address under-performance, improving KPIs and boosting overall sales. At the same time, it sets clear best practice parameters that allow staff to have a complete picture of what is expected of them as well as the skills to deliver on these expectations, contributing to high levels of both effectiveness and motivation among the workforce.

In addition to this Performance System, which is tailored to company-specific requirements in order to deliver the right sales formula for your business, RPS offer a range of additional specialised programmes that focus on the key sub-areas of the retail environment.
These include:

• World Class Retail Leadership Programmes
• World Class Retail & Brand Programmes
• World Class Account Management Programmes

These are also adapted to organisational needs in order to deliver the best possible returns on your training investment, guaranteeing that your sales team has access to the skills and resources necessary to drive sales performance.

In addition, RPS has condensed its 35 years of experience in developing & implementing best practice retail systems into the following public workshops:

• Business Owners Public Workshop
• Area Managers Public Workshop
• Store Managers Public Workshop

Delivered by highly experienced business retail experts, these intensive training sessions focus on equipping retail professionals with the know-how needed to re-energise their business, improve their performance and stay on the cutting edge of the retail industry.