Course description
IBT Level 5 Diploma in Tourism and Hospitality Management
IBT Level 5 Diploma in Tourism and Hospitality Management is targeted at learners who are seeking to further their tourism and hospitality management careers by developing additional knowledge and skills and at learners who are hoping to change their career path by seeking entry into the tourism and hospitality sector. This course provides an in-depth learning experience and orientation to learners and will enable the students to adorn managerial roles in the tourism and hospitality sector by developing the skills and competencies required for this role. This qualification will provide extensive theoretical and practical knowledge for students and help them in managing the complicated organisational issues faced in management level roles in the tourism and hospitality sector. By undertaking this course, the learners will get technical knowledge and practical skills which will be useful for building a management career in the tourism and hospitality industry.
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Upcoming start dates
Suitability - Who should attend?
- The aspirants must be aged 16 or above
- A Level 3 qualification or similar qualification is mandatory for the applicants.
- Work experience that can be equated with Level 3 qualification is also considered
- IBT awarded Level- 3 or Level-4 Diploma is accepted
- An IELTS score of 5.5 or above is necessary for the Non-Native English Speakers. In the IBT approved centres, the students have the opportunity to take the English test.
Outcome / Qualification etc.
- To understand the contemporary issues, present in the Tourism and Hospitality sector
- To assess the Human Resource Management practices in the Tourism and Hospitality industry
- To conduct a critical examination on the concept ‘Customer Relationship Management'.
- To scrutinise finance management in the Tourism and Hospitality industry
- To appraise the concept ‘Marketing Management’ and the theories and principles related to it.
- To understand the importance of operation management in the Tourism and Hospitality industry
Training Course Content
Unit1- Present-day issues that are present in the Tourism and Hospitality sector
Hospitality and Tourism is the most booming industry. This unit covers vast understanding and knowledge of the present day issues that are present in the tourism and hospitality sector.
Unit2- Introduction to Human Resource Management
Good employee is always the success factor. Identifying, inducting, training and coordinating a team is very important aspect in service industry. The unit covers detailedly about the HR aspects that needs to be overlooked."
Unit3- A critical examination of the concept ‘Customer Relationship Management’
In service industry customer/client management has a very pivotal role. Continuous research, planning, examining and implementing and maintaining customer relationship management is very important.Through this unit, the learner can achieve the same.
Unit4- Introducing the concept ‘finance management’
Budgeting is an unavoidable part in any business. Clear planning and analyzing the business needs and trends and managing them inline with the business needs of the company is very important. Through this unit, the learner gets a very clear and transparent idea about how to utilize the same"
Unit5- Marketing Management: theory and practice
Marketing/ Selling the product or ideas can sometime be very critical in a business. This unit extensively covers the skills and techniques required for the same.
Unit6- Operation management in the Tourism and Hospitality business
Overall management of operations is very vital in this sector. As its totally service oriented sector, its very important to keep up to the day to day changes, needs and expectations of a customer. This units elaborates both techniques and tools required for the same
Course delivery details
School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments.
We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish.
The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Classes. Learners enrolled at SBTL on blended learning are offered a block delivery of online live classes, which can be booked in advance on their convenience at additional cost. These live classes are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations.
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Expenses
- Course price for Online learning: £311.52
- Course price for Blended learning: £707.52
Continuing Studies
Students will get critical theoretical and practical knowledge of tourism and development after the successful completion of the IBT Level 5 Diploma in Tourism and Hospitality Management. Students will have an unblemished familiarity with the important principles of Tourism and Hospitality Management. Important management skills can be obtained by the students through the Diploma. Opportunities will be arising in front of every student to build a fruitful career in any reputed international Tourism and Hospitality firm. Learners can also progress to level 6 qualifications offered by IBT after completing IBT Level 5 Diploma in Tourism and Hospitality Management.