Negotiation can mean the difference between writing profitable business and not. It should not result in winners and losers. Ideally both sides should achieve a positive result, which will help to maintain the ongoing client relationship.
Suitability - Who should attend?
This workshop is for those needing to negotiate as part of their everyday job. It will appeal to those who are not natural negotiators but who often deal with those who are.
Outcome / Qualification etc.
The course is worth 6 CII (Chartered Insurance Institute) CPD hours.
Training Course Content
- Types of negotiation and negotiating styles
- Communication and interpersonal skills
- Essential skills of negotiating
- Planning negotiating strategy
- Strengthening your position
- Handling complaints
- Creating the right climate
- Face-to-face issues
- Telephone negotiating
- Skills practice
- Personal action plan for further development of skills
London price is 205 GBP.
Regional price is 160 GBP.
Searchlight - Leading UK Training & Consultancy Company for Insurance and Financial Services Professionals
Searchlight is the UK's foremost provider of training for the insurance and financial services industry, covering the full range of technical, regulatory and soft skills needed by professionals operating in this dynamic business environment. Searchlight was the first organisation to receive...
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