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Executive PA Advanced Course - Communicating and Negotiating

Souters
Course summary
Length: 1 day
Location: London
Next available date: Contact us for more information - London
Provider: Souters plus
Course type: Open / Scheduled

Executive PA Advanced Course - Communicating and Negotiating

Executive PA Advanced Course - Communicating and Negotiating

Advanced Executive PA Communication and Negotiations Skills - 1-day Interpersonal Skills training in London

This highly practical Advanced Executive PA - Communications and Negotiations training course is designed to help delegates increase their ability to understand what makes people tick, how to get on their wavelength, be able to communicate more effectively and in so doing, increase personal / team performance.

The Communication Skills training course  is an interactive workshop which offers plenty of opportunities for you to practise communication skills and receive personalised feedback.

CPD Accredited Training

Suitability - Who should attend?

The Advanced Executive PA Communication and Negotiations Skills Course is suitable for first line managers and middle managers. Project team leaders. Executive PAs, Senior Secretaries.

Outcome / Qualification etc.

By completing this training course, delegates will gain the skills required to:

  1. Improve interaction with internal teams, customers, suppliers and other collaborators
  2. Become a better two way communicator- get your point across and acted on; learn how to actively listen 
  3. Grasp how to influence others more successfully and in a mutually beneficial way.
  4. Focus on the goals of the organisation and synergise your efforts into harmony with these
  5. Attain goals effectively whilst ensuring priorities are maintained
  6. Negotiate more effectively and gain greater understanding of other people’s decision making strategies and bargaining positions; become an accomplshed negotiator within a short time frame.
  7. Avoid  misunderstandings and the resulting decrease in performance

Training Course Content

The Advanced Executive PA Communication and Negotiations Skills Course is designed to cover the following units:

  • Preferred ways to receive and send information; communications are influenced by our senses- find out how.
  • Use active listening and powerful questioning techniques
  • How to use feedback to increase the results of your communications; How to understand what lies behind people‘s behaviours so that you can bring about change
  • How to find out what truly matters to the other person; How we filter information; using this knowledge to increase understanding
  • How to structure an introduction to a meeting or presentation to capture everyone’s attention
  • Mastering non verbal communication; Getting on someone‘s wavelength
  • How to bring people on-side and avoid conflict / misunderstanding;
  • Practical demos and practise.

Expenses

The cost of this Advanced Executive PA Communication and Negotiations Skills Course is £499 + VAT per delegate.

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Provider: Souters

Souters deliver PA, Secretary and Business Administration and Communication training courses in the heart of London

Souters is a renowned training provider that has been successfully delivering PA courses, Secretarial courses, Office Manager and Administration Courses, Legal Secretarial courses, as well as Bookkeeping, Finance and Microsoft Office Training since it was founded in 1988. Located in...


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Souters

32 Ludgate Hill
EC4M 7DR London

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www.souterstraining.com

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Reviews by course attendees

          (5)
Vasilika   |   23/07/2013   |   Souters
This course is excellent for every kind of position. Vasilika Papa, PA to CEO, Tirana International Airport.
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Executive PA Advanced Course - Communicating and Negotiating
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