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Skype for Business

SquareOne Training
Course summary
0.5 days
Apprenticeship training for companies
Next available date: Contact for info - Liverpool
Course Dates
Contact for info  (English)
Contact for info 
Contact for info  (English)

Course description


Skype for Business (formerly Lync) is an enterprise-level communications platform which offers instant messaging, video calling, and contact and meeting management and allows businesses to transform the way they work and collaborate.

Skype for Business improves upon Lync capabilities by seamlessly integrating with Office 365 and enabling businesses to better communicate and share content, both internally and externally and this course will show you the core features of the software.

Suitability - Who should attend?

This course is for users who would like to gain an understanding of Skype for Business and how it can me used within their organisation.


Delegates should have a good level of PC and windows skills, and a basic knowledge of MS Office. No existing knowledge of Skype for Business is required

Training Course Content


  • What is Skype for Business

Instant Messaging

  • Setting your status
  • Adding contacts and building your contact list
  • Personalising your contact information
  • Sending and receiving messages

Video Conferencing

  • Set up your audio and video devices
  • Make a video call
  • Answer a video call
  • Invite other people to the conversation
  • Use the call controls

Skype for Business Meetings

  • Schedule and online meeting
  • Set meeting options
  • Share a document or spreadsheet
  • Share and deliver a PowerPoint presentation
  • Create a whiteboard
  • Share an attachment
  • Conduct a Poll
  • Use the delegate control features to allow others to edit your work

Telephone Calls

  • Make a call
  • Receive a call
  • Call options


This course can also be delivered in-house and tailored to meet the particular requirements of your organisation. 

About provider

SquareOne Training

SquareOne Training is an internationally renowned IT Training company who create inspiring, motivational and cost effective training services which bring about tangible improvements in productivity. They specialise in providing classroom courses, Microsoft upgrade training, IT consultancy and large-scale rollout support...

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Contact info

SquareOne Training

2 Tower Road
CH41 1FN Birkenhead

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