Emotional Intelligence for Managers
- Often recruitment involves hiring someone on their abilities to handle tasks, but which can leave problems when human issues within teams surface. It is more common nowadays, and more desirable, to recruit individuals who are able to relate effectively with others, ensuring a fuller understanding and the proper handling of human behaviour patterns to get the best out of a team.
The course aims to provide a grounding in understanding personality using various psychometric testing assessments, and a number of psychological models, which offer insights into your personality traits, both conscious and unconscious.
What to expect
- 24 months post training support included .
- Tailored and bespoke programme options .
- Our experienced training and logistics team in the last 23 years have assisted 204,132 people .
- Over 14,056 organisations trained .
- We are rated 'Excellent' on Trustpilot and 98.7% of our customers recommend us .
- Delivery UK wide and international (75+ countries delivered) .
Suitability - Who should attend?
This course is suitable for those managers, supervisors and professionals who have had some training in counselling, people management and team leaders who wish to understand how feelings and emotions are managed, to reduce conflict, to ensure their staff are being heard and handled effectively, to increase effectiveness and inspire their teams.
CAVEAT: Be prepared to explore emotions, yours as well as of others, patterns of behaviour, unconscious impulses and firmly held beliefs which may be challenged.
Please be aware that there may be moments throughout the course which act as catalysts for some delegates. Empathy and a well-honed intuition are pre-requisites for a well-rounded, non-judgmental, manager who others want to follow and emulate.
Training Course Content
The main characteristics of EI
What is emotional intelligence?Qualities of an emotionally intelligent Manager
Appreciating and Developing Core EI competences
Developing self-awarenessExploring motivation in yourself and others
Interpersonal skills
Identifying and exploring options for building resilience
Increasing self-awareness
Assessing your EITuning up your senses
The impact of high and low self-awareness
Relationship management
Identify how EI can improve your relationships
Applying EI techniques in the workplace
The emotionally intelligent leaderHow using EI moves projects and people forward
Solving conflicts
Dealing with the major obstructive emotions (e.g. revenge, guilt, stubbornness, etc)
Managing your emotions
Positive emotional balancePersonal effectiveness
Developing an Emotionally Intelligent Team
Expenses
Prices on application. Contact us for quote.
Request information - obligation free
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Reviews by course attendees
Average rating 4.6
Based on 5 reviews.
Write a review!
26 Jan 2021
26 Jan 2021
I thoroughly enjoyed the course. Met my needs and desires.
26 Jan 2021
Most useful topic: Acknowledging Statements
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STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
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