Feedback - Giving and Receiving
- By the end of the course you will be able to:
* Understand why feedback is so valuable
* Champion effective behaviour in the workplace
* Learn to manage expectations and challenging situations
What to expect
- 24 months post training support included.
- Tailored and bespoke programme options.
- Our experienced training and logistics team in the last 22 years have assisted 181,853 people.
- Over 13,884 organisations trained.
- We are rated 'Excellent' on Trustpilot and 98.9% of our customers recommend us.
- Delivery UK wide and international (75+ countries delivered).
Suitability - Who should attend?
Anyone involved within an organisation interested in improving working relationships through better communications.
This course is a part of a wider portfolio of our management courses London.
Training Course Content
Why have a performance management process?Using feedback as a performance management tool
Feedback and it's value
Fostering a culture of learning
Creating performance measuresPerformance standards
FeedbackHow to give feedback and avoid pitfalls
Different types of feedback
Managing Self esteem
MotivationMake feedback motivational
Appropriate recognition and praise
Communication skillsListening and asking questions
Reflecting back - clarification
A 3 step feedback model
Delivering feedback assertively
Coaching skillsHandling reactions
The role of feedback in supporting and coaching
Growing self awareness
Workshop sessionsSample case studies
Assertive techniques and feedback
Establishing SMART objectives
Prices on application. Contact us for quote.
Request information - obligation free
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Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...