Feedback - Giving and Receiving
- By the end of the course you will be able to:
* Understand why feedback is so valuable
* Champion effective behaviour in the workplace
* Learn to manage expectations and challenging situations
What to expect
- 24 months post training support included .
- Tailored and bespoke programme options .
- Our experienced training and logistics team in the last 23 years have assisted 204,432 people .
- Over 14,060 organisations trained .
- We are rated 'Excellent' on Trustpilot and 98.8% of our customers recommend us .
- Delivery UK wide and international (75+ countries delivered) .
Suitability - Who should attend?
Anyone involved within an organisation interested in improving working relationships through better communications.
This course is a part of a wider portfolio of our management courses London.
Training Course Content
Why have a performance management process?
Using feedback as a performance management toolFeedback and it's value
Fostering a culture of learning
Creating performance measures
Performance standardsPersonal objectives
SMART objectives
Feedback
How to give feedback and avoid pitfallsDifferent types of feedback
Receiving feedback
Developing ownership
Managing Self esteem
Motivation
Make feedback motivationalAppropriate recognition and praise
Communication skills
Listening and asking questionsReflecting back - clarification
A 3 step feedback model
Delivering feedback assertively
Coaching skills
Handling reactionsThe role of feedback in supporting and coaching
Growing self awareness
Workshop sessions
Sample case studiesAssertive techniques and feedback
Establishing SMART objectives
Expenses
Prices on application. Contact us for quote.
Request information - obligation free
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STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
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