Managing Difficult Staff
- Discuss and investigate the best possible options and solutions to handling staff matters effectively and professionally
- Look for a win-win for a variety of situations which a) address the needs of both parties and b) help embed a more efficient management process.
What to expect
- 24 months post training support included .
- Tailored and bespoke programme options .
- Our experienced training and logistics team in the last 23 years have assisted 204,432 people .
- Over 14,060 organisations trained .
- We are rated 'Excellent' on Trustpilot and 98.8% of our customers recommend us .
- Delivery UK wide and international (75+ countries delivered) .
Suitability - Who should attend?
Especially appropriate for new supervisors, new managers and promoted team members, this session will endeavour to look at typical challenges facing teamwork, and how to delegate and collaborate more effectively.
Training Course Content
Why people challenge
Personality profiling - types and disordersDifferent Communication and Learning styles
Building Rapport/Relationships
Managing Change
Managing Performance
Delivering an effective performance reviewThe Assertive Professional
Raise the Brand - the meeting you 100% must have
Negotiation, Collaboration and Delegation
Negotiation: what, when and why?
The process of delegationDifferent styles of interaction, analysis, collaborating and delegation
Recognising strengths and skills
Do they all have the same outcome in mind? (Planning a vision)
Listening skills
Expenses
Prices on application. Contact us for quote.
Request information - obligation free
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Reviews by course attendees
STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
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