- At the end of this course you will be able to employ techniques and strategies that will help you to negotiate more successfully with others to achieve a win-win situation that addresses the needs of both parties, rather than making compromises or concessions.
What to expect
- 24 months post training support included.
- Tailored and bespoke programme options.
- Our experienced training and logistics team in the last 22 years have assisted 181,853 people.
- Over 13,884 organisations trained.
- We are rated 'Excellent' on Trustpilot and 98.9% of our customers recommend us.
- Delivery UK wide and international (75+ countries delivered).
Suitability - Who should attend?
Negotiation skills training to provide you with practical hands on examples you can use within any role, whether negotiating internally with managers or other departments; or externally with suppliers and customers. This course is suitable for professionals aiming to understand key elements of the negotiation process and to improve their personal negotiation skills.
This Negotiation Skills course focuses on the key communication skills needed in discussions aimed at reaching an agreement.
You may also be interested in our Influencing Skills course, which is a more holistic approach to networking, managing stakeholders and being more persuasive.
Training Course Content
Understanding negotiationNegotiation: what, when and why?
The process of negotiation
Different styles, transactional, collaborating, to creative
Preparing for negotiationPreparation and planning
Determine optimum success options
Initiating, proposing and achieving a win-win outcome
Win-win negotiationDetermining limits
Enquiring and listening
Opening, conducting and closing negotiations
Applying a win-win approach
Adapting to feedback in both group and one on one situations
Taking things forwardPersonal assessment - What will you implement from this learning?
Prices on application. Contact us for quote.
Request information - obligation free
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Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...