Sales Effectiveness
- * Improved standards of procedure for building on customer relationships to ensure repeat purchases and encourage word of mouth referrals
* Increased focus on customer service levels provided
* Increase in positive mindset, self confidence and professionalism
* Improved negotiation skills and the confidence to up-sell, cross-sell and substitute sell at every opportunity.
* Demonstrate a willingness and ability to understand Customer's requirements and present perfectly aligned solutions
What to expect
- 24 months post training support included .
- Tailored and bespoke programme options .
- Our experienced training and logistics team in the last 23 years have assisted 204,132 people .
- Over 14,056 organisations trained .
- We are rated 'Excellent' on Trustpilot and 98.7% of our customers recommend us .
- Delivery UK wide and international (75+ countries delivered) .
Suitability - Who should attend?
This course will benefit any who are involved in sales and customer services.
Training Course Content
* Prospecting for qualified leads
* Targeting and Monitoring
* Setting Goals and Strategies to achieve them
* Questioning Techniques
* Matching and presenting perfectly aligned solutions
* Negotiating Skills
* The Consultative Sales process
* Up-selling, Cross-selling and Substitute Selling
* Confidence in Handling Objections
* Gaining a Commitment
* Developing Relationships
* Planning for future contact and incremental business
Expenses
Prices on application. Contact us for quote.
Request information - obligation free
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Reviews by course attendees
Average rating 5
Gregory was very captivating & really brought the session to life through his very likeable personality. I feel refreshed; knowledgeable & equipped with the tools I need to do...
Love the session. Gregory was a joy to work with
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
a great day; engaging; fun; interactive; really made me think; enjoyed the day A LOT