Microsoft Outlook refers to a personal information managing programme which is available in the Microsoft office package. It offers features such as webmail, calendar, contacts, personal journal and web browsing. Microsoft outlook can be used by an individual for personal use or it can be used by multiple users, typically in a workplace, to share folders and files, share mailboxes and calendar. Team members and departmental employees can use Microsoft Outlook to keep one another organised and informed of the activities of the organisation. You can get productive with your time by allowing all your tasks to be handled automatically and systematically through outlook.
With the busy lifestyles of people in this fast paced world, a programme like outlook could be defined as a lifesaver. Outlook can assist you in your personal as well as work life. Therefore, it will be helpful if you know at least the basics of operating Outlook. This course in Outlook 2016 is here to provide you with the very basic knowledge and skills needed to operate outlook. You will be taught on how to format and send emails, manage incoming messages, track messages and to recall and resend messages. This is the first stage in Mastering outlook. After successfully completing this course, if you are interested in learning more about Microsoft Outlook, you can start the advanced stage of Microsoft Outlook.
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Suitability - Who should attend?
Who is this course aimed at?
- Job seekers
- Employees and employers
- Anyone interested in learning about Microsoft Outlook 2016
Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.
Outcome / Qualification etc.
Certification and awarding body
Those who successfully complete the course will be awarded the Mastering Outlook 2016 (Basics) certificate by CPD & iAP. The qualification will make you valuable to employers, and your motivation at gaining new skills will be recognised.
Training Course Content
1: GETTING STARTED WITH OUTLOOK 2016
2: FORMATTING MESSAGES
3: WORKING WITH ATTACHMENTS AND ILLUSTRATIONS
4: CUSTOMIZING MESSAGE OPTIONS
5: ORGANIZING MESSAGES
6: WORKING WITH CONTACTS
7: USING THE CALENDAR
8: CREATING TASKS AND NOTES
The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.
Method of assessment
At the end of the course, you will have one assignment to be submitted (you need a mark of 65% to pass) and you can submit the assignment at any time. You will only need to pay £19 for assessment and certification when you submit the assignment. You will receive the results within 72 hours of submittal, and will be sent a certificate in 7-14 days if you have successfully passed.
Kathy Jones is a training professional with experience in all aspects of training and consulting, including classroom presentations, project management process analysis, program design and development, and individual knowledge transfer. Special focus on work with project management teams to improve processes, as well as the soft skills involved in managing projects and teams such as negotiation and problem resolution. Also specialize in working with technical teams such as IT groups or help desks to improve communication and customer skills.
Specialties: Project management process analysis and training; Communication, negotiation and team building skills for technical managers and specialists
Progression and career path
A certificate in outlook 2016 will not directly qualify you to get a specific job position. However, with the added qualification of a certificate in Mastering Outlook 2016 (basics), you can stand out as an eligible candidate for a job position in the administration department. You can also use this certificate in order to progress in your career through job promotions and salary increments.
- Office Administrator – £17,358 per annum
- Executive Secretary – £26,597 per annum
- Executive Assistant – £30,532 per annum
- Senior Secretary – £25,338 per annum
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