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Advanced Facilitation Skills

Course summary
Length: 3 days
Location: Nationwide
Provider: TCC plus

Course Description

This highly interactive, fast-paced and enjoyable course explores the advanced techniques, skills and frameworks used by experienced Facilitators. Delegates will learn about workshop dynamics, decision-making, handling difficult situations and people, as well as the impact of culture. The course will cover techniques for emerging areas including the facilitation of teleconferences and videoconferences. It will also address the Facilitator's role in the 'close' and 'follow up' of an event.

Course Content

Facilitation Story Telling
  • What works well; what the challenges are
  • Facilitator self assessment

Workshop Design
  • Focus on workshop design and agendas
  • Workshop techniques and purposes
  • Facilitation Frameworks
  • Getting started
  • Baggage-clearing
  • Learning approaches, mood of the room
  • Focus on managing difficult situations
  • Workshop dynamics
  • Decision-making

State, Attitude and Style
  • States, attitudes and styles in Facilitation
  • Event flow and outcome
  • Company and individual cultures
  • Facilitation maturity
  • Working with the Sponsor
  • The Ethics of Facilitation

Facilitated Events
  • Effective facilitation of teleconferences
  • Effective approaches to videoconferences
  • Venues and environments
  • Constraints and freedoms

Event Closure
  • Workshop outcomes
  • Purpose of closure
  • How to 'close', 'write-up' and 'follow-up' a facilitated event

Course Objectives

This course will enable delegates to:
  • Improve workshop designs, recognising company culture, venues and the environment
  • Work more effectively with Sponsors
  • Focus on managing difficult situations and people
  • Understand the influence of 'state' and 'presence'
  • Develop new facilitation skills and build personal facilitation development plans
  • Effectively facilitate teleconferences and videoconferences
  • Understand the Ethics of Facilitation
  • Close, record and follow-up a facilitated event

Target Audience

Those who wish to develop more advanced facilitation skills for use in a business context, including:
  • Intermediate / Experienced Facilitators
  • Project & Programme Managers
  • Team Leaders
  • Business Analysts
  • Business Managers


Please contact TCC via our website for a quotation for our Advanced Facilitation Skills in-house training, we will respond to your request within 24 hours.

Provider: TCC

TCC - project management, prince2, agile and business analysis training courses

TCC Ltd provides training and consultancy services to some of the world’s leading organisations.

TCC is a leading provider of high quality training solutions and business change consultancy worldwide. Our comprehensive portfolio covers best practice approaches including Agile Project Management (AgilePM), Agile Business Analysis (AgileBA), BCS Business Analysis (ISEB), DSDM Agile Project Framework, Facilitation, ITIL Service Management,...

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Newcastle Road, Sandbach
CW11 2UE Cheshire

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