Course description
Contract Management: Commercial Models, KPIs and SLAs (Live Virtual Training)
Got a failing contract? Learn how you can put it back on track.
Enhance your commercial skills and learn to maximise value – financial and functional – from your contracts. This course will help you to better understand the key elements that go into an FM contract and the tools and techniques you can use to improve delivery of current and future contracts.
This is an intensive 2 day course comprising workshops and practical tasks.
Suitability - Who should attend?
This course is suitable for workplace and facilities management professionals with responsibility for managing contracts and those who need to collaborate with contract managers to ensure effective delivery.
Outcome / Qualification etc.
All our learning outcomes match the essential skills required by the profession day-to-day.
This course will boost your skill set, providing the tools you need to advance your career.
Training Course Content
While studying, you will assess case studies and a complete a range of interactive and written tasks based on real-world examples.
Upon completion of this course, you will understand:
- Elements of a contract
- Governance and corporate support for contract management
- Developing commercial skills
- Continuous improvement in performance
- Collaboration, behaviours and relationships
- Management information and benchmarking
Reviews
Average rating 4.6
Thought provoking, good models and discussions.
This course will provide a return on investment through my developed understanding of how I can apply this knowledge in our satellite offices.
Expenses
- Member: £650 +VAT
- Non-member: £750 +VAT
This has helped me with forward planning for improvement of the contract to ensure it stays in line with company culture and requirements.